TelePresence and Video Infrastructure

Clock widget wrong on C40

I have a client who has an Sx20 and C40 on the same LAN pointed to the same NTP server, but only the SX20 is displaying the correct time.. the C40 is off by about 41 minutes.. I've tried other time servers, and upgrading the software (currently 7.0 2...

Touch 10 and Webex Codec Pro and Crestron

Hi,i have to create a Start Page for the Touch 10.I can hide all normal Buttons with "xConfiguration UserInterface Features HideAll: True".Is there a way to hide my own created Buttons? (created with the UI Extensions Editor)Or can i create a complet...

DX90 Audio issues

I currently have a DX90 Telecon system, and having audio issues with the mute button. The issue is that when I press the mute button, it mutes the other side, but when I unmute, it is still muted for them. This last time I was in a call, I didnt even...

Remote control

Hello, i have cisco roum kit plus precision 60, i am looking if it's possible to control this codec by the remote control not by the tab touch10 ??

Webec codec plus call mcu codian

Hi all, i have WRK plus software CE9.9.0 register to expressway core, CMS trunk to core, and mcu 4210 also register as SIP to core.when WRK plus call out/in to MCU 4210, it appears media quality icons (refers to codian help, it means there is media q...

Resolved! Replacement part number for CTS-5K-DISP42

Client needs a replacement for CTS-5K-DISP42 for the IX5000/IX5200. CCW-R does not allow this as a standalone part. I'm not finding a replacement part number anywhere.

Cisco Webex Room Kit / SMP / TP

Questions: 1) My understanding of the Cisco Webex Room Kit is that inorder to integrate with a CMS we need to have an SMP License. Is that right?2) Does the SMP License also come with a TP License if we need to integrate with a CUCM?3) The SMP Licens...

WebEx on Infocus Mondopad

I've been tasked with finding out if WebEx can be run in an Infocus Mondopad enviroment, and if so, how.

Resolved! Cisco Webex codec plus CE 9.9 OR HIGH firmware name

Hai When i tried register webex codec plus precision 60 with 9.5 CE firmware to webex cloud using connector its asking to upgrade firmware.But i search Cisco download site but no place i can see webex codec plus software downloadKindly help Its stan...

PhoneUnregThresholdExceeded critical alarm

Hello all, I have installed the codec telepresence ( EX60, EX90 , MX300, DX80,PRO) in cucm 11.5 , after i get this critical alarm in cisco prime unified operation manager : PhoneUnregThresholdExceeded device pool : pool of codec telepresence ....

CMS outbound calls from an space to other devices

Hello, We have integrated a CUCM, where VCF devices are registered, a TMS to book meetings and a CMS to provide spaces. When we book a meeting, we want CMS to call VCF devices instead of waiting for them to join the meeting. We have configured outb...

Cisco CMS1000 ESXi Host Upgrade

we are planing to upgrade CMS1000 Server ESXI host to 6.5 version. As per cisco document it's supported to run ESXi 6.5U2. but this is not a fresh installation. We have CMS 2.4 version running on ESXI 6.0. So if i just upgrade the ESXi host version 6...

USB Camera support for SX80

Has anybody gotten a USB Camera to work on the SX80 as a video input (CE9.7)? I can see the camera is detected by the Kernel in the logs, but I can't seem to get it to be detected as a video input. thanks

DISA GVS Configurations

Hello. We are having issues connection to the DISA GVS Gatekeepers using the Roomkit Plus codec. The systems will not register with the gatekeeper and I want to make sure I'm not missing a specific setting, etc. This is for SIPR. Is there anyone fami...

TMS 14.6 - TMSNG database too big, not purging

I have noticed that my TMS SQL server is running out of disk space. Instead of just throwing more disk space at it, I decided to enable Purging in TMS to remove old data, but it doesn't seem to be doing anything.Under TMS Server Maintenance, I have e...

TelePresence and Video Infrastructure

Forum Posts

Clock widget wrong on C40

Touch 10 and Webex Codec Pro and Crestron

DX90 Audio issues

Remote control

Webec codec plus call mcu codian

Resolved! Replacement part number for CTS-5K-DISP42

Cisco Webex Room Kit / SMP / TP

WebEx on Infocus Mondopad

Resolved! Cisco Webex codec plus CE 9.9 OR HIGH firmware name

PhoneUnregThresholdExceeded critical alarm

CMS outbound calls from an space to other devices

Cisco CMS1000 ESXi Host Upgrade

USB Camera support for SX80

DISA GVS Configurations

TMS 14.6 - TMSNG database too big, not purging

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