TelePresence and Video Infrastructure

Hello ... I am running AcanoX3 with CMS 2.2.8 version LDAP is sync complete   Problem:  Keep getting "The username or password you entered is incorrect." 1.  Verified my user name and password work logging into my local computer. 2.   I log into CMS ...

I am having an issue where an SX80 connected to two displays is only allowing dual presentation if the sources are selected in a specific order.  I have 7 sources connected through an external video switcher connected to HDMI 2 and a local PC connect...

Hello everybody,I renamed an MX300 and changed all entries, both on the CUCM and on the TMS. I also changed the phonebook entries.Unfortunately, the old name still appears on the VCs in the directory and also the new name.I've updated all the directo...

Greetings, we have a few WebEx room kit plus systems running version RoomOS 2018-07-12 9f2c038ae6 and when Speaker Track is set to On, and the camera zooms/ follows the speaker, the picture is far from HD quality.  If I disable Speaker Track then the...

Hi all, I'm working with an SX20, version CE9.2.6, and I'm having an issue with my all of my user and admin accounts getting locked out when I enable Strong Security Mode, which is a requirement for this environment. There is no prompt for a password...

Using Cisco SX10 (version 8.2.2) configured as standalone H323 device with remote control only, no  Touch pad.   When calling to some IP address in order to join Web ex meeting, call is established, but I receive only black screen and audio message t...

Hi,    With a single server/non-redundant, regular deployment of TMS, what is the impact of failure of the TMS? Are conferences currently in progress held up, is it just the ability to schedule new conferences that is lost, etc? Can you advise or pro...

Hi, We had to convert several DX80 Android to TP DX80 with CE9.2... Now we have all these devices registered to our CUCM 11.5 with extension mobility activated, that users can log in the device with their own device profile. The question is: on the d...

Dear All, A few questions here: 1.One of my customers has MX300 G1  & C40 codec running version TC5.1.6.298375 and want to register them with CUCM 8.5.1.15900-4. Are the above video endpoints can be compatible with CUCM 8.5.1? 2. Since, I do not find...

Hi all,   I have C1 clustering with C2 and E1 clustering with E2. For traversal zone, C1 and E1 is active as shown below.   1) It works perfectly to E1 and E2.   Expressway C1 ZoneExpressway C1 to E1 and E2 2) But for C2, it gives me the error messag...

Hello,   is there a possibility to have Teams registired Telepresence Endpoints but somehow have access to TMS/Phonebook? Teams Endpoints should be able to find the endpoints who are still registred on callmanager.   Best Regards Benjamin

I have a DX80 ran 8.3.1 and I upgraded to 9.1.3.   During the configuration remote login all was find until I entered the NTP information and it hung and normally I would just refresh the web browser and would continue to let me configure.  Now I get...