TelePresence and Video Infrastructure

My organization is looking to upgrade its SQL farm to SQL 2014. Questions are being raised about the compatibility of my systems with that version of SQL, yet I'm having trouble finding documentation, or a compatibility matrix, that shows what versio...

Does anyone have an up to date document that shows screen layouts between endpoints. eg , what does mx300 see when being called by a IX 5000, how this changes if we call into TP server. also for each call what protocol is being used? Am I correct in ...

I need to upgrade one of our SX20's to v.7.3.6. I have downloaded the .cop file from Cisco but now need to upload it to our CUCM. Where do I do this?

I planing to install telepresence solution and i have available a license pack with the next options. L-VTS-BASE-PAK 1 L-AES-VTS-K9 1 L-VTS-K9 1 is this all license that i need for telepresense server ? What other license are required for installTel...

Hi , I am facing a problem in tms. We have tms version 15.2.1  and it is integrated to office 365 cloud. TMSXE 5.2 and tmspe 1.7.0. The problem is , when i am scheduling a meeting from TMS web page, participants are getting email with a link to jo...

Hi Community, We are testing video conference call that will be hosted by Telepresence Server with Conductor. We can call in to the bridge numbers (rendezvous) and also can schedule conference hosted by Telepresence Server + Conductor as a bridge on ...

Can anyone please provide an opinion as to is it necessary to get SmartNET coverage on Cisco IP phones?  We are looking to renew our smartnet coverage on our Bussiness Edition 6000 and ISR PRI router, to cover all of our 300 phones with SmartNET is a...

Hi, a my customer have two separate cucm cluster. the first cluster is dedicated to phones and jabbers, the second cluster is dedicated to the telepresence endpoints. both cluster are connected via sip trunk. now he want to implement a dedicated tele...

We recently installed a Cisco SX80, when trying to (FEC) control a remote cameras on device (Polycom Group 700) we are only able to choose Camera 1, on a dual Camera Setup.  Is there a way to control both cameras? Thanks, Terry.