TelePresence and Video Infrastructure

Hello, Hoping someone can help with this. I have a business to business video call having some issues. The other end is using a Life Size LFZ-023 codec. When they call us, an SX10, the call rings and drops. The call works when they disable security o...

Hello, We recently installed several SX20's and SX10's at our site and have issues with content sharing, when we try to start the presentation while connected, it flickers, quality goes down but we still see the camera from the far site instead of th...

Firewall in between two different networks. Traffic goes through our VCS Expresswy. and Packet capture did not indicate video or being denied. Network bypassed the tipping point to be sure. Connections are always successful and the drop audio and vid...

Guys , can we make conference templates based on location ? like we configure Device pools for a particular site ? customer has two sites with less bandwidth available for video calls ,how can they actually  prevent choking their traffic for video...

We have a SIP TRUNK between our CM running 8.6.1 and our VCS running X8.5.1.  Was working earlier and then we made a change in error. In the SIP trunk section of the CM where the IP or SRV record to the VCS was changed from IP to a bad SRV record kil...

Hi Guys i have a task to link CUCME and Avaya server by SIP trunk  i have a CUCME and some cisco ip phones om my site and want to link it with Avaya server located at another branch so i don`t have problem with configure cisco IP Phones with sip prot...

The TMS PE User portal CMR page displays the details on how to connect to the CMR. Anyone know of a method to customize this adding say a url for Jabber Guest users? Would like the Create Email Message to reflect the same like below. Join me in my ...

We just upgraded our Call Manager to v11 and want to be able to use Conference Now with our SX10 telepresence units. We've been able to do this from a desk phone and a cell phone without issue, but can't come up with a way to do this from an SX10. We...

Hi all, I intent to have cisco telepresense SX10 with one codec and one Camera in the HQ, and the branches will be using any of the cloud video conference like zoom, bluejeans or other. As the C20 is end of sale, Is the product SX10 suitable for my s...

Has anyone been able to register and use a Mondopad on their Cisco VCS platform?  We have a freebie that would like to be used internally but I have had no luck.  We currently have this as our backboneVCS Control 7.0.3VCS Expressway 7.0.3MCU 4.4TMS 1...