TelePresence and Video Infrastructure

Is there a way to turn off the layout changes when DTMF tones are used?When we dial into an audio bridge from a room on the 8710, the DTMF tones are causing the screen layout to change. We would like to use FECC only to change screen layouts. (Simila...

Apparently the existing Cisco MCU range 42xx, 45xx, the ISDN gateway 3241 and Content servers (generation 1 and 2) do not support the SRV records method for the definitiion H.323 gatekeeper and SIP Proxy server definition.There is also no room to def...

                   I have a 6 Peer VCS Cluster that shows wrong username or password for each Peer on the Clustering Tab in TMS. I can go to each individual VCS in TMS, click on the Connection Tab and TMS tells me that the username and password is co...

Hi All,I have removed the UnifiedCM servers from VCS 8.1 configuration, and I can see that AUTO created ZONEs for TLS are not deleted.  Consequently when I add Unified CMs to the Unified Communications again, I receive the following error:Failed: Una...

Is it possible to add an extender to the touch panel cable for the EX90? My customer is trying to use the EX90 in a asmall confernece room and needs the touch panel to reach the conference table.

                   Hi Folks,Can Anyone suggest how to take backup for recordings on an external drive from Cisco Content Server.

Hello all. I have two endpoints at one site in Denver. The two endpoints can call each other directly with no packet loss. However as soon as either call another site they report packet loss. Obviously the first thing that comes to mind is something ...

Hi,My customer have endpoints Aethra X5 and X7 and buy the Cisco Endpoint, TP TX1310 and SX20.Topology:SX20 and TX1310 registered in CUCM 8.6 and Aethra (H323) use the VCS to translate (h323 to SIP) and invoke the CUCM endpoint.Aethra (X5 and X7) cal...

Hi Guys,I've been tasked with finding out if a support contract is required on a vcse to make the transition from hardware to VMware.Thanks in advance