TelePresence and Video Infrastructure

Resolved! TMSPE Migration Fails - Failed to create group

Hi,On running the Migration tool after the TMSPE install, I get 1 warning, and 1 error. It seems from below that {ame} is the problem here but where do I edit it out with the recommended replacements? I can't see {ame} anywhere in the FindMe Provisio...

endpoint comptaibility with MPS 800

I have an old Tandberg MPS 800 on which there are many registered end-points. I am looking for desktop end-point and i understand now that Cisco had discontinued E20. Against E20, Cisco is recommending 9900 phones. However, these are not compatible w...

How to enable Duo Video on Codian MSE 8510

While we are dialing Point to Point, DuoVideo Options gives us the Flexibility of toggling between Far End Video and Far End Presentation(Content). However same is not available in case when we dial through Codian MSE 8510 MCU. Does it means that d...

Resolved! RTP Flow via VCS-Expressway

Hi,If 2 of my home users (EX90) are registered on to the VCS-Expressway from internet, when they make calls, 1. will the RTP necessarily flow via the VCS expressway and consume traversal licenses; assume that there are no inter-working required for H...

Resolved! TMS does not collect CDR from VCS Control

Hi all,Our TMS does not collect Call Detail Record of VCS Control.(Reporting > Call Detail Record > Gatekeeper and VCS)It collected CDR correctly until August 2.But it does not collect any CDR from August 3 till today even though many calls are place...

Touchpanel websnapshot on C20

Hi,Is there a way to take snapshots from the touchscreen on a C20?It works nice on a EX90 but when trying the same on a C20, I get "no snapshots found" even after refreshing the page like asked.Thanks in advance for your help,Philippe

Installation process of codian MCU 4510 with VFO-4500 Video Firewall Option

Dear All,Need your support as this is the first time i am going to intsall the Codian MCU 4510 with VFO Feature Requesting you if anybody can share the Standard process for Installing an MCU 4510 with VFO.Will appreciate your support on the subject M...

Resolved! Make use of traversal call instead of Non-traversal on Cisco VCS-C

Hi,I have a Cisco VCS Control currently running 20 non-traversal and 100 traversal license. I need once I initiate a session from Cisco Jabber client to one of the cameras (Studios) . I want the VCS to consume a traversal call license ?Is this possib...

Resolved! VCS CUCM Search Rule Questions

I Have a VCS that is connected to a CUCM via a SIP trunk. I can call the CUCM endpoints (phones) from any of the codecs registered to the VCS. When the phones call the endpoints registerd to the VCS i get the informaiton but it seems like i may be ...

TMS Enable Https Tool

We are planning to enable HTTPS on our TMS (version 13.2.1). The release notes talk about running the TMSEnableHttpsTool.exe, but I haven't been able to find any documentation on the wizard. I would like to have the certs ready to go, but want to...

Resolved! call problem with video ip phones

Hi Everyone,We have a video infrastructure where1)vcs control x7.12)cucm3)sme session manager editioncall flow between endpointsvideo endpoint->vcs control->cucm zone->cisco session manager edition->cucm->cisco iphonesproblem facing1)while calling to...

Resolved! Natural Presenter Package with SX 20

Hi,I would like to know more about Natural presenter packege which is available with SX 20. As far us i know that, NPP is the option package in the SX 20 for connecting/sharing the PC through Video Conference. I need a cisco document how i can config...

Is VCS loop detection not working on X7?

Hi all,i read all discussions related to this, including this one: https://supportforums.cisco.com/message/3561483But, i think i founded a BUG (or i´m missing something on config). Scenario bellow:VCS E <-> VCS C environment, observed on X7.1 and up...

Resolved! Formal name of softwareID20010 of CTS-PHD1080P4XS1

Hi all,We have to submit a report to our customer, regarding for Bug ID "CSCua44699" .In that document we need to write the formal name of software ver. ID20010 of "CTS-PHD1080P4XS1" such as "S01718-4.0FINAL [ID:40063] 2010-10-20".But we can not find...

Call via IP address from CUCM EX60 to VCS

Hello,I have noticed that I am able to call via IP address to an EX60 registered on a CUCM 8.6. I have some videoconferences in my company not registered on any VCS, just as an standalone endpoint which use IP for calls.When I try to call the standal...

TelePresence and Video Infrastructure

Forum Posts

Resolved! TMSPE Migration Fails - Failed to create group

endpoint comptaibility with MPS 800

How to enable Duo Video on Codian MSE 8510

Resolved! RTP Flow via VCS-Expressway

Resolved! TMS does not collect CDR from VCS Control

Touchpanel websnapshot on C20

Installation process of codian MCU 4510 with VFO-4500 Video Firewall Option

Resolved! Make use of traversal call instead of Non-traversal on Cisco VCS-C

Resolved! VCS CUCM Search Rule Questions

TMS Enable Https Tool

Resolved! call problem with video ip phones

Resolved! Natural Presenter Package with SX 20

Is VCS loop detection not working on X7?

Resolved! Formal name of softwareID20010 of CTS-PHD1080P4XS1

Call via IP address from CUCM EX60 to VCS

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Video constantly freezing

can't download locally webex .ARF recording

Normal Temperture For SX-80

Dismantling Cisco ISDN gateway 3241

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Room Kit running RoomOS 2020-08-31 - register to Webex