TelePresence and Video Infrastructure

Dear Team,In our Organisation, we are not able to dial an endpoint on Public IP, the call is showing connected but no audio or video. But we are able to recieve the incoming call from a public endpoint on our internal endpoint with both audio and vid...

I am trying to dial out from our MCU to an endpoint with an IP addressi.e. 44001@xxx.xxx.xxx.xxx. I have "44" defined as an H323 prefix.When I try to out dial this number from the MCU it never goes to the traversal zone it keeps ending up in the Defa...

Hi guys ,I have unfortunately forgot my credentials for the TMS . Is it possible to reset them, to the default . And if yes could someone help me with the process that i should follow ? Thanks in advance .With Best Regards,George

Hello,We have a Prompt Administrator who makes changes to the Auto Attendant greeting via the prompt management ext.When they create an alternate greeting to use, it does not get applied.The AA Script being used is:  aa_sbcs_v03.aefI did NOT view the...

Which cisco device can replace the CUVC for interoperabilty?At this moment we have a CTMS and CUVC , so interop calls will be hosted onto the CUVC via the cascaded link between CTMS and CUVCNow the CUVC will be end of support and I would like to repl...

Hi there!I discovered a product called "ISDN Link" for connecting IP endpoints to ISDN network. After looking through it's spec it's not quite clear: is it possible to connect an MCU to ISDN network? Any ISDN-enabled endpoint connects through the net...

Hi,On C40/C60 codecs the H323 NAT Mode can be set to Auto, On or Off - see belowH323 NAT ModeThe firewall traversal technology creates a secure path through the firewall barrier, and enablesproper exchange of audio/video data when connected to an ext...

I have a customer interested in recording telepresence meetings. Currently they have CUCM 7.1 and CTS3010 endpoints. Last I checked, CTRS only did studio mode recording, not meetings. So that brings us to Telepresence Content server. Can someone poin...

Hello TP Experts,As per the CUCM 8.6 release notes its seems we could add all the Tandberg endpoints to CUCM, can i know what are the advantages registering Tanberg endpoints on CUCM 8.6 than registering to a Tandberg VCS ?1)Do all the features on CU...

Hi all,I'm working for a design a new videoconferencing network with many equipement ( VCS,MCU,TMS, Content server,GW ISDN,codec, and cisco video jabber).In the main site, we install the infastructure equipement, and in the remote site we use Cisco j...

I know SX20 is not designed to be integrated, but all been working great with C20's.I was able to extend camera via HDMI to CAT6 extender, mic's and speakears are fine.My problem is with the presentation source.I have two presentation sources in the ...

                   All,I am experiencing problems with our TMS server and our support team cannot provide support for 'web apps'.When I try to use any of the following options:BookingSystemphone bookReporting I get the follwoing message:'/TMS/Tandber...