TelePresence and Video Infrastructure

I'm unclear on the process for scheduling inter-company calls using TMS.In the CTS-Man situation, the user would schedule a room, then get the email invite back from CTS-Man. They would then follow the Email link, log into CTS-Man, go the Intercompan...

VCS-Control in production environment 10.100.100.33 /24 GW .1VCS-Expressway in the DMZ.Dual NIC option installedLAN1 is our externally facing interface192.168.100.33 /24 (DMZ IP address in DMZ A)GW 192.168.100.1static nat mode ONpublic IP 65.xx.xx.xx...

After a scan with Teenable Nessus vulnerability scanner, Java process on the TMS server moves to 100% utilization, the web pages are unavailable, and only a restart of the machine helps. Has anyone encountered this before ? Affected TMS version is 13...

Hi,I have a CTS 500 that want to connect to EX 90 via VCS.Tha audio communication is running well, but neither with the video does.Have you ever experience with this problem?Thanks and Regards,Edwin

Hi,We have Cisco Digital Content Manager Model D990. Is there a way to query and get a list of all services running on the DCM. I wish to get a list of channels/DCM outputs to be streamed by a third party application like VLC. What I am looking for i...

Dear all,The telepresence is not opennig with the error below but sometimes can open after reboot. Does anybody see a problem with this? "The touch screen has no network conneciton"

hi,am really looking for your support guys in one of the strangest issues i ever had during my working experience in Telepresnece.this related to the old MCU which is MPS800, hope you still remembering this product.anyhow, the problem started when me...

Hello all,We are using a C20 running TC 5.1 and a Touch Remote. When the boardroom is being used just as a general meeting room not for a Video Conference they want to be able to connect a laptop to the Codec and use the TV to do general presentation...

We have 2 Precision camera's to  be in our meeting room which is connected to  C90.Since we need a power adaptor for the second camera, could anyone advice whats the power adaptor specification, hope we could manage the adaptor from outside market.Th...

Hello AllFirstly thank you for replying to my other post.I have run into a error with the upgrading of the CTS Endpoints , I have uploaded the new files to the CUCM but I keep getting the following error when trying to push down the Software. I have ...

Hi All,I have found a serious bug in MCU 4205 sw 4.3(1.68)So if I create a conference via TMS and add Polycom VSX 7000 (Release_ru 9.0.6.1) with Visual Concert connected and Tandberg MXP770(F9.0.1 PAL),then Codian freezes with high CPU utilization. I...