Unified Communications Infrastructure

AIM-CUE unity express fails to update version 7.1.7 in Router 2821

Hi,We are having a problems to upgrade to version 7.1.7. Initially the module only started with the bootloader mode, to fix this failure we decided to upgrade to the latest version.download the necessary files to perform the upgrade through boothelpe...

Contract Service Level for ordering upgrades via PUT

Hello all,I have a customer with a new, valid UCSS contract, although I do not know what it is at the time.It is my understanding that the UCSS gives entitlement to major upgrades, this case CCM 4 to 8, Unity 4 to Connection 8, etc.I am trying to ord...

CUEAC and Speed dials

Hi folks,Is it possible to import speed dials created with CUCM AC into CUEAC? My customer has hundreds of speed dials created with the old Cisco AC and losing/recreating them won't go down well.ThanksRich

CUPC 7.0.2 Randomly Showing Limited Connectivity

I have one computer among thousands that has CUPC 7.0.2 installed on it that is having an issue. The issue that the user is having is that they sometimes have limited connectivity on their client when logging in first thing in the morning. They wil...

CUCE and UC320W

Hi , i recently installed a new uc320w but the client needs more auto attendants. I have been advised that i need to download the cuce.Now the ting is when i try on the Cisco website it says i cant, I have registered the product with them and have a ...

Directory button on SIP phones not showing history

I just swapped out a CUCM 8.5 server with an 8.6.1 BE server. I did a bulk export/import for the config and cleaned up whatever couldn't import.I have a few SIP phones, 8961 and 9971. The problem on the new system is that after you press the direct...

unity Express fail

46Tech_CME#service-module service-Engine 0/1 se46Tech_CME#service-module service-Engine 0/1 sessionTrying 172.16.1.2, 2258 ...% Connection refused by remote hostIve tried to shut the service-engine and reload the router, no success. I tried to resea...

Phones registered to a different SUB

Hey guys,I have one pub and two subs (SubA and SubB) I want all the phones that are at location B and registered to SubA to be registered to SubB. Currently what I'm planning to do is to create another CM group where SubB is the first choice then Sub...

VM based on Presence Status

Hi, Is there a way of passing calls direct to CUC VM based on your CUPS presence status i.e. when status is Away or DND??Runnng CUCM, CUC an CUPS all version 8.5.x. Thanks

Issues upgrading to Unity Connections 8.6.1a

Hello Everyone,Just wanted to share my experience so far while upgrading to CUC 8.6 and the issues we faced and are still facing.Preliminary information:- Two physical CUC servers (pub/sub)- Currently running 7.1.3.32016-1- Upgrading to 8.6.1.20000-1...

Resolved! CUPS HA Issue

Hello,My current UC deployment versions are:UCM 8.5.1.12900-7CUC 8.5.1.12900-7CUPS 8.5.3.10000-59 CUPC 8.5.3.19248-6.2.66CUPS and CUC are in high availability mode with cluster of 2 servers each. CUPC client (Presence, IM, VM) work when watch or conn...

CUCM version / restore help

Greetings; Last week my CM Pub took a dive. (data was un-readable, system restore CD laughed at me)I reinstalled the OS and wanted to download the last update that was on there.Turns out to be more of a problem just getting the update. ( I ...

Resolved! Unity Connections 7.x Ports fail to register

Configuration:CallManager 7,1.2 - Pub and SubUnity Connections 7.0- Voicemail Ports are Created in UCM- Line Group, VM Pilot, Hunt List, Hunt Pilot and MWI all created- VoiceMail Ports and Port Group created and visible in UnityIssue:- VoiceMail Por...

Unity Connection 8.0.3 - Call Handler transfer to an extension

Hi,I want to configure a simply thing, but It doesn't works fine.All external calls arribe to my CUCM. here there are an Translation Pattern to redirect the call to Call Handler in Unity Connection.Now, This Call Handler reproduce the "Welcome". All ...

CUCM 7.0.2 Connection to the Server cannot be established

Can't browse Sub features services from Pub. I also can't browse Pub feature services from Sub with out getting the error below. I am running CUCM 7.0.2 on one server and both Pub and Subs as VM's. Connection to the Server cannot be establi...

Unified Communications Infrastructure

Forum Posts

AIM-CUE unity express fails to update version 7.1.7 in Router 2821

Contract Service Level for ordering upgrades via PUT

CUEAC and Speed dials

CUPC 7.0.2 Randomly Showing Limited Connectivity

CUCE and UC320W

Directory button on SIP phones not showing history

unity Express fail

Phones registered to a different SUB

VM based on Presence Status

Issues upgrading to Unity Connections 8.6.1a

Resolved! CUPS HA Issue

CUCM version / restore help

Resolved! Unity Connections 7.x Ports fail to register

Unity Connection 8.0.3 - Call Handler transfer to an extension

CUCM 7.0.2 Connection to the Server cannot be established

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