Unified Communications Infrastructure

Hello all,Does anyone know what tasks need to be accomplished on the CUCM for click to call functionality for CUCM 5.1.3 without Presence?  Do the users need to have CTI rights or does it work via SOAP/HTTP/webdialer without SIP or CTI?Customer is us...

Hello allwe are going to deploy deparment attendant console 8.5we're licensed for 2 operatorsmy question is thisthe 2 operators need to take call on 2 separate hunt pilots, is that possible ?I've deployed this in the past, the same scenario, however ...

Dear All,Can someone please help me here..Couple of days before when I tried to conference softphone with hard phone (IP phone), it didn't allow to connect rather it disconnected soft phone.Please share some information on this.Thanks in advance

My company just finished, migrating to a new domain, now meeting notifications are no longer being sent.  I’ve ensured that new exchange (7) relay host had the IP address of the MPX box.  I have successfully tested the exchange mail configuration in ...

does any body know how to configure FAC on the latest version of the CME the 8.5?

Hello,Wondering if anyone has any information on the limitation of the number of call handlers you can have in Unity Connection? I have it as a RFP question to answer.Thanks,

Hello all,We are in the middle of an IT Pilot of CUPC 8.5 and a few people who run the executable to install CUPC8.5 on their PC are getting a "Microsoft Visual C++ 2005 Redistributable Package (x86)"  error.  We have had them run the C++ executable ...

I am consolidating several unity 7.2 servers into Unity Connection 8.5.I have hundreds of routing rules which are in use today which I need to recreate on the Unity Connection server.  I read in  the COBRAs help that I can run the CLI /RestoreRouting...

HelloI am having a customer ask questions pertaining to this program and need some assistance with regards to the UCSSIf the customer is a school system would that count as being a government entity and they can purchase 1 year instead of the 3year. ...

Hello,I am interested in buying a Telepresence solution, I recommend me a small solution that supports unified communications equipment : -Cisco Unified Communications Manager version 6.1 -Cisco Unity 5 -Cisco Unified Presence 6 "Cisco MeetingPlace E...

We are attempting to get Click 2 Call working within our company. Currently we have 7 digit extensions.Each entry in the Address Book in Outlook contains a +XXXXXXXXXX. Our intention was that with Application Dialing rules we could use the + to mark ...