Unified Communications Infrastructure

Customer has an existing Unity 5 platform on a Domino back end.  We will be doing a COBRAS export and import into the new Unity Connection 8 system.I'm trying to understand the following:1.  If the users in Unity Connection are to be AD integrated, c...

Just downloade the PUA tool ... trying to connect to one of the Unity Connection servers in the client's cluster and it times out advising there was a read error:Error -2147467259([Informix][Informix ODBC Driver][Informix]Read error occurred during c...

hi guys,is it possbile to upgrade cuom 2.1 to 2.3 directly????

Hi, we currently have call manager 6.1 and want to upgrade to 8.0. how do we upgrade to 8.0 due to the requirement for Cisco contact centre express which we are told works only with version 8 call manager. we have two call managers (publisher and sub...

Hi,My customer is upgrading from CUCM 6.1(3) to 6.1(5), would that affect the existing Cisco Attendant Consoles (CAC)? Basically I am not sure how CAC works. Does it work via TAPI installed on Operator PCs? If so, then probably new TAPI version needs...

Hi all,my customer wants to implement security through obscurity and therefore uses Port 579 for SMTP instead of 25. I tried the syntax A.B.C.D:Port on the Email Server page which was accepted and saved but did not work. :-(Does MPE support sending E...

Hi,I've set up a Lab for CUPS 7.0 upgrade to 8.0, after i switched version, my CUPC (7.1) unable to connect to Presence (Disconnect pending entry). I wonder what's wrong since when i switch back to version 7.0 it works swimmingly. So i look up under ...

Hello,Need to know how to install a Digital PRI on router , please provide me the steps and commands which is used on the router.ThanksAbhishek

I have a Unity 4.2(1) subscriber that gets “Your're messages are not available right now” whenever she dials into the Unity system. The other subscribers appear to be working, and this account did work when it was setup. The Exchange Admin tell...

with Pari ThiagasundaramWelcome to the Cisco Networking Professionals Ask the Expert conversation. This is an opportunity to discuss configuration and troubleshooting of the Cisco Unified Operations Manager with Cisco expert Pari Thiagasundaram. Pari...

I have tried to find some documentation on how to do this but so far no luck..I have a Meeting Place Express 2.1 and am wondering is there any way to change the IP address of the server.  We are in the process of moving all the UC server to a new sub...

Hi All,On the UCM 6.0 the Cisco Messaging Interface service is activated and when i check the status in 'control center feature services' it shows 'Not Running' and 'Activated'. If i start and refresh the page it again shows as 'Not Running'

HiI have Unity 8 installed at a client. The client wants a default template across all the subscribers that when the calling party is sent to the voicemail box of the extension he is dialling, the calling party has an option to press "1" to leave a v...