Unified Communications Infrastructure

I have a unity express (NM-CUE)  version 2.2  , I want to upgrade this card to 7.0.1 ,but when I  choice  ***  to upgrade and  write some infomation as belowServicesEngine boot-loader> config                                             IP Address [10...

Hi,I need to know how many seat licenses I have for a clients CUCM.  I beleive cisco can provide this information from the link below (license lookup)however need the product ID and serial number.  Is this the right pass to go down if so any help on ...

Hi there, I am trying to install UCCX v7.0(1) on VMWare ESXv4. Cisco windows 2003 and UCCX v7 all installs just fine with no errors. 2GB CPU and 72 GB disk is allocated. This is for a lab to do some customer testing. So not intended for a production ...

Hi..i want to know the process for adding a new subscriber to the cluster and what all configuration changes to be made on the publisher..currently there is only 1 CUCM server and its the publisher and now we are going to add 1 more CUCM server as su...

Unity 4.0, CM 6.1.2, Exchange 2003I have a few users at a site whose MWI does not light; they have been able to setup their VM boxes through initial setup; they KNOW they have message waiting.Our vendor re-ran permissions wizard on the Unity Box, to ...

Hello,I know this, but I do not understand what kind of integration is necessary between Unity Connection and Lotus Notes.Unity connection is a Voice Mail solution and it does not integrate with Lotus, the only possible integration is when you config...

Hi all,I've got an issue with a Unity server (7.0(2)). The system seems to be in offline mode and all messages are being sent to unity MTA. i have found the following in event viewer:ID: 1017Source: CiscoUnity_ExchangeMonitorMessage: The Partner Exch...

we have a unity 5.1 prim/secondary and msg store server.overnight the snmp service stopped & restarted on all 3 servers.the msg store server continues to have the service restart.anyone have an idea what might be causing this? the servers have been i...

Hi,We are installing cucimoc to integrate with our call manager and ocs r2 envirnoment. We have one issue. In the cucimoc client when we click and drag and ocs user on the call button the call fails saying no number associated with the user. Hoever i...

We recently discovered that when any of our users exchange servers went down, the users were unable to receive their new messages.  Unity would indeed tell them the exchange server was down and that they could only retrieve new messages, but would th...

I have a customer who is on MPX. Since it is EOS, we need to upgrade to full blown meeting place. Is this something that can be done through the PUT, and if so what is the part number? I see this part number when I pull it up: CONF-MP-UWL-MIG. Is tha...

Hi,I just installed PIMG box and configued host name and IP address but don't know how to configure Unity connection. Is the "Primary Proxy Server Address" for Unity connection?Advise please,

Hello,I have a user running a Dell D420 w/ XP SP3 and CUPC 7.0.2.  During the login authentication process for CUPC, the application crashes.  This user can login to CUPC with his un/pw on another computer.  When I attempt it with my un/pw on his com...

Hi everyone,We've upgraded from CM 4.1.3 to CUCM 7.0(2a) and all the data has been imported successfully but the problem I have is that every IP phone I try and register it just sits there 'registering'. All the data looks good, and there were no err...