Unified Communications Infrastructure

I have a customer that has an old MCS that cannot be upgraded to Unity 7, they are running Unity 4 - They have UCSS so we have a PAK for Unity 7 and have ordered a new MCS appliance to install Unity 7 on. does anyone know the best route to migrate Un...

What are the steps to upgrade Unity from 4.0.2 to 4.0.5?The reason for the upgrade is to get to 4.0.5 to use COBRAS to migrate info from 2 unity server to 1 unity server running 7.1Unity 4.0.2 is:Voicemail Only.No Failover.I just want to be safe on t...

Dear All, Is it possible to integrate the Communications Manager Business Edition with Mobility Advantage ? Also, is the Presence server a requirement for the Mobility Advantage integration to the Communications Manager ? Thanking you in advance. ...

Does somebody have a compatibility list between Presence 8.0 and CUBAC different versions?Thanks- Alex

Unity Connection 7.1 can relay voicemail messages that are received in a user's inbox via SMTP to their email server.  However, in the case of Exchange 2003, the Outlook clients show and play the .wav attachment correctly, but OWA only KNOWS that the...

I'm looking for a tool that I can use that will provide easy to read call detail reports that can be either PDF or Excel formatted. Quite often I get asked to pull reports for detailed call records of an extension for the last 3 months and it's a pai...

Hi,I  have  recently  installed  a  Call Manager 7.0  for  a  customer. The  implementation completed and everything works fine. From  the  ordered  part  numbers  we  haven't  used  2  license  files  LIC-CM-DL-10.The  customer  wants  to  use  thes...

Having an issue with a new install where users cannot change their PIN on the first login.  The voicemailusertemplate has the password settings and change password is greyed out.  If I go to a user and click Edit....the Password Settings are greyed o...

Hi,I installed CUMC on Nokia E61i with the environment,-CUCM7.1.3-CUMA7.1.3-ASA8.0.4 (proxy server), static NAT between public IP@ and CUMA IP@-public domain name maps to the public IP@-CUMC accessing the ASA public IP@ which is static mapped to CUMA...