Hello All,I have to setup a call handler with caller imput that contains two or more users per option. So I seeing that when I configuring this, the option is associated one user per key, I mean for example ''send caller to SUBSCRIBER and attempt tra...
Hello,I am ordering Unity server/software for deployment.What is the differnce between K9-UCB1 and H2-ECS4.This is what I have:SoftwareUNITY7-K9 UNITY7-K9UNITY7-SL-32 Unity server license for VM or UM. Incl 32 sessionsUNITY7-USR-E One Unity for Excha...
Hi,I am working on a cucimoc install, and it's been smooth aside from dialing from a contact. In other words, I cannot drag and drop a MOC contact to dial.I get an error: "No phone number is associated with this contact".LDAP is AD, and all users ar...
We just recently upgraded to cucm 7.1.2 from 6.1.3, we are using Unity 7.0 for voice mail. The message indicator light will not light when there is new voice mail. Any ideas?
hi all, i have MGCP gateway register with CCM 6.1 ... conference between ip phones are working fine, but if i make conference between ip phone and PSTN number it disconnects !!!the codec i have used is G.729 !!!i have not configured any software brid...
From my Cellphone I dial into our cisco unified communications device. It asks me for my remote destination number and a #.I then enter my pin. Next I press 1 to make a call. For the number I want to call, I want to setup speed dials to these numbers...
Unity Connection 7Customer is asking if there a way that their old messages be played before the new messages. I have never been asked this and have searched but come up empty handed. Has anyone else ran into this request before?Thanks,
I read in Deployment Guide for Cisco Unified Presence Release 7.0 that I should activate the following:1 Cisco CallManager2 Cisco TFTP3 Cisco Extension Mobility4 Cisco Communications Manager5 Cisco IP Phone Services6 Cisco AXL Web ServiceI could not ...
Interesting Challenge. The Speed Dail features of CME are too limited for dialing a number and th pause character is not honored in the dial strings when going to Digitial Lines (PRI).We are looking for guidance on how to write a script that will all...
I have a fresh installation of CUCM7.X with CUPS7.X. CUCM7.X is intergrated with MS AD. I can login CUCM user page and CUPS user page with out any problem. But when I try to use CUPC login. It failed Login . ask me make sure your username and passwor...
I want to hide the Default Subscriber and Default Administrator Class of Service from the CoS options under the Subscribers/Profile page for some administrators. And I want to have those options available for other special administrators only.I could...
I am trying to bulk import phones and users in a new CUCM 7x server using exported text files from a clients exisiting 3x Call Manager server. I upload the files but on using the bulk add feature i get errors when looking at the job schedule report....
Hello staff I need your help on the operating system to implement Cisco Operation Manager 2.0, to install win2008 but found no document Cisco agree on that OS, can anyone help me? Leonardo
My exchange server's ssl cert is a 5in1 UCC cert where the url of my mail server is one of the SANs and not the primay CN. Can CUPS deal with this? Is there a work around? The primary CN of this cert is used elsewhere so when i put in the url I want ...
On the CallConnector client contact list (IE or Outlook), any DN in the voice hunt-group parallel will give inaccurate status. It normally stuck and continuously display DN as "Ringing" status even though the phone is on idle or any other status.All ...