Unified Communications Infrastructure

Dear All,We have recently upgraded our Unity 5.0 server to Unified Messaging 7.0, the install went fine. The current OS is Windows server 2000 with MS Exchange server 2003 SP2. When I try to add Subscriber its throwing me the below error: An unrecog...

Hello all,I am installing unity 5.0 with failover and I have completed the installation but havnt configured failover but when I call a phone to test voicemail and WMI, "Temp Fail" displays on the phone and the script for enrollement hangs. Also when...

We have one Unity 4.0(4) server running Windows 2000 Server, connected to our Exchange 2003 server in a Windows 2003 R2 domain. I ordered and received a new Unity 7.0 server. Can I "migrate" the 4.0(4) Unity installation to the new server directly, o...

Hey folks. The tech pubs folks have been working with the Google search engine for a while and have come up with some pretty slick documentation and tool site search interfaces specific to Unity and Unity Connection products.I've put up two search p...

Greetings,I am going through the install of the secondary server in a Connecion 7.1(2) Cluster. When I get to the part where it asks for the hostname, IP and security password of the publisher it kicks back an error saying it cannot communicate with...

Hi. So I ran into a problem with CUPC and the status' of users. I went through every item in the troubleshooting guide to try and resolve, but nothing has worked up to this point. The problem is that everyone's status doesn't change when a phone g...

Will there be a fix published for Unity for this, the Cisco advisory seems to indicate so.

Hi,I'm facing with an issue when configuring CUPS. The configurations guides say that I have to configure a proxy profile, but I don't have the menu CUPS Admin > Application > Cisco Unified Personal Communicator > Proxy Profile.I have two clients wit...

i need help regarding our backup ipcc server. the primary ipcc server is showing this error about backup ipcc server.kindly suggest some solution to resolve this issue.thanks,Zeeshan iqbal.

Hi all,I have upgraded CCM 6.1.1 to 6.1.3. i used the same license for 6.1.3 which i used in previous version. now after upgrading im geting msg on CCM that this license is Demo licese, below is the exact msg Licensing Warnings:System is operating on...

When is Cisco going to allow their voip wi-fi instruments (7921/25) to start using SIP?

Hi, I have setup the MVA feature and could get the calls connected using it, however, the Access Codes of *84 for transfer and *85 for Conference do not seem to function. They do not respond to the digits being entered.*81 for Hold and *83 for Resume...

Hello,My customer, in their infinite wisdom, have moved all the user mailboxes to a new server. The new Exchange server (CLN-VEX01) is in same AD and same Administrative Group as the old (BEC-VEX01), so I thought I should just be able to run the Mess...