Unified Communications Infrastructure

I have a few questions regarding Unity upgrade which I think Cisco documentation is not completely clear about.We are running Unity UM 4.2(1) on windows 2000 with off-box exchange 2003. We would like to upgrade to unity 5.x, with a brand new MCS7845 ...

Hello - we are due to upgrade our exchange environment from 2000 to 2003.My question is about Unity 4.0(4), have looked at the docs for this migration, looks quite straightforward, BUT all the docs for unity suggest exchange 2003(sp1), can you tell m...

I have a problem with my Unity 4.0(2) system that started when I applied updates using the Cisco Unity Server Update Wizard. The system is a Windows 2000 server with Exchange 2000 on box, running Unity 4.0(2). Since applying the updates my Unity sy...

I changed the hours of the business schedule on a CUE, version 2.2.2, extended the hours on four of the days. I did this through the GUI. But, the after hours prompt still comes on at the old time. Is there something else I need to do? I didn't ch...

Hi,My problem is about CRS Historical Reports Client, when I go throw Detail options to choose filters to make reports, I can choose old parameters like old CSQ used in applications I've deleted after test period.Does anyone know How can I delete thi...

Hello, We are in the process of developing an application using CUAE 2.4, mainly with the media engine component. I was wondering if anyone could provide more information on the maximum number of licenses that the media engine can support on a MCS-7...

Has anybody heard when MPX 2.1 is going to be released? I realize that it is an interim release, but does it have any new features or major changes?Thanks,Doug

Hi,A Director has 2 extensions on his phone a public and a private he wants 2 seperate voicemails... is it possible to do this without creating another exchange mailbox?His personal assistant checks the public voicemail and only he should be able to ...

Hi All,I have a serious problem that I need your help on.I have 60 VG224's to add to a Call Manager 6.1 cluster along with the associated line information for each of the FXS ports.Can someone tell me how I can do this using BAT.

I upgraded to Unity 5 and CM 6 a couple weekends ago. Voicemail only box with roughly 600 users, no Failover. Strange thing happening is that when I am in system admin and I go to trap a call it rings the phone and I can pick it up but then the pho...

hi, if unity failovers to the secondary server, how does it replicate the new subscribers(created on secondary) back to primary(the one is inactive now)?