Unified Communications Infrastructure

Hello, I have CCM 5.1.2b and I am trying to install the Cisco Unified Presence Server. The installation fails at the security configuration. I have put the correct CCM hostname, IP Address and security password but the security configuration conti...

I have CUCM 6 Business Edition DEMO version and I have everything working except 2 services will not start (Extension Mobility and Cisco Unified Mobile Voice Access Service). All other services work fineI have activated the services but any time I t...

We just Upgraded to CCM and Unity 5.x, We have all our mailboxes in Exchange 2003, but we also have Ex 2007 installed and ready for use to move mailboxes to. Everything it working fine as far as voicemail. The Unity box has the exchange tools for 2...

I am trying to add a 10th alternate extension because it says that the subscriber with the correct COS can add five more extensions. I verified the COS. I login into the Cisco Personal Communication Assistant, go under prefrences, Personal. In this w...

Hi AllI want to integrate their existing Microsoft Office Communications Server 2007 with their call manager version 6.0, has anyone does this before?? what are the implications??Are additional licenses required for the integration with their Call Ma...

For the UC500 you can get the new 4.2.7 software which includes the CUE 3.0.3 update. Where do I get the update for the Cisco 1861 Router? Where do I get the CUE language files for the 1861 Router?

Am I off by saying MOC 2007 can make calls outbound through the Presence server out the MGCP gateway?I thought if the Mediation server could create a SIP trunk to the CUPS server. The CUPC acts as a proxy and routes the call to CUCM, and processes t...

Hi, We are running CCM 5.1(3)cluster. We are planning to install Presence server.Please let me know if i install presence server( on a separate MCS server) during the peak hour, can it affect call processing.Please let me know what are the pre requis...

I have personal communicator running, the users can log in. The server health shows Logon Server,Phone Configuration, Presence, Softphone, Voicemail, and LDAP all green sucessful login. However I cannot add contacts to groups through actions menu, ...

Is there a way to change the way CUPC queries LDAP? When I perform a search on my last name, it queries the LDAP server with this search base:SRCH base="ou=people,o=illinoisstate,dc=ilstu,dc=edu" scope=2filter="(|(givenName=*pollitt*)(sn=*pollitt*)(...

Good day,I've have a problem with installing Cisco Unity 4.2(1) on a stage of Telephony Integration with CUCM through UTIM.The sense is that after all steps I've performed in according to the installation guide UTIM doesn't start whileI'm invoking i...

Hi:Have a small customer with Unity 4.0(3)partnered to exch2003. They have moved all users to Exch2007, leaving the Exch2003 server partnered to Unity.I will be upgrading Unity to 5 and then changing msg partner to the exch2007 box.When I run the AD ...

Hi guys,When I hit the services button on my phone (or any of the phones in my room) it gives me a "To set up speed dials and other services for your phone, please go to (https://192.168.40.5:8443/ccmuser/showHome.do)" dialog. What should I do to res...