Unified Communications Infrastructure

One of our servers is running Win2K SP3. Can I install SP4 just like that or is there a special version of the SP4. I only ask because Cisco has special versions of Windows, is SP4 the same Microsoft version?

Hi Guys,In my existing setup, I have one main callhandler and 3 sub-callhandlers attached.After users reaching main callhandler, there are three sub-callhandlers (Press 1 for X department, Press 2 for Y department and Press 3 for Operator). All three...

We plan to activate RTMT, but the customer already has Sitescope in place to monitor approx 100 HP servers and would like to add the IPT servers. Has anyone utilized Sitescope for CM 5/6? Blessed by Cisco? Comments and/or details would be appreciat...

Hi,We experienced this yesterday. We had problems with our DC and had to restart, immediately we did this, unity failed over to the secodary unity server..IS this a normal behaviour?

I have several Unity servers (all win2k, sp4) with varying versions of Unity. They are all paging high, 70-98% even though there is enough physical memory left. e.g. one Unity server,4.2 Build 4.2(1) Win2K sp4, has 3 gigs of memory, it is paging 98...

I have noticed after our Unity 4.0(5) to 5.0(1) upgrade over the weekend that it seems the prompts have changed during the mailbox full warning. I used to be able to press 1, 2, 1 and get to my new messages. Now it isn't accepting any input until i...

Hi all!A few days ago we have lost the communication to our Transcoders, normally registered on CCM, but I'm not able to find where is stored the information about "when" (and "why") link was broken.I'm sure this info is written somewhere into logs, ...

Hi, Can someone tell me if it's possible to add a third pager device to notify an end user of new voicemail? There are already two pagers that can be set up by default, an end user would like to have a third one as well.-Shikamaru

Hi i have vic2/4fxo thise module can work on pulse line?

Hi,1. One of my customer is looking for Device License Unit Calculator specifically for Call Manager 6.1. I got DLU Calclator upto 6.0 (excel sheet) from " http://ciscoknowledgenetwork.com/uc/documents/cm_device_calculator.xls". 2. Is it possible to ...

I was going through 6.x SRND, and noticed that Cisco recommends CUCME at remote locations instead of SRST since CME can provide more features than SRST if WAN goes down, and users at remote locations can not reach Centralized Call Manager Cluster.CME...

CUOM has been installed and configured with no real issues. I read in the best practices guide that Hyperthreading should be turned off in the BIOS of the server. We turned it offSince then it seems a bit flakey but possibly not related. (I went to d...

We do a weekly 'common services' backup. I read that that backs up the cu-Operations Manager databases and • Selected property, initialization, and repository files.but when would I use it?I recently had an issue where ALL devices in cuom and the ...

I cannot access the Cisco Unified MeetingPlace Express version 1.1 application webpage. Before that i can access the CUMPE application page by just typing the ip address(i.e: http://172.16.1.1) of an application but now i have to use the port 8080 al...