Unified Communications Infrastructure

I am upgrading Unity 4.0 to a new server running 5.0. I cannot for the life of me find the documents I need to get my settings(subscribers etc) migrated to the new box. Can someone point me to the install/deployment guides?Thanks

I have Unity 4.0.4 connected to a Exchange 2003 server. When caller from the PSTN leave a voice mail, users are able to listen to the messages without any problems. However, when voice mails are left by internal users (IP phone to IP phone), the call...

How do you get new Unity OS installation CD's or do you have to order a new server from Cisco to gain access to them? I have ordered several Unity upgrade cd/dvd's from PUT and the platform cd/dvd does not ship with upgrades. the only OS CD/DVD that ...

My office is going to be moved to a new building. The network is ready at the new location(we can use the current call manager accessible via E1 link), however there is no user connected yet. Prior to the move I need to test how many calls can the n...

Hi all,when I access the Media Convergence server through browser,I can access its "OS Administration" with the configured username and password,It does not take the username and password for the"CM Administration,Serviceability & Disaster Recovery ...

Hello!I've issue with CME (C2811) and MoH. When I'm calling from PSTN to 1st IP Phone answering, then this IP Phone forwarding call to 2nd IP Phone. In process of forwarding I hear music-on-hold, but when 1st IP Phone pushing button "fwd" or hang-up...

Is there anyway to customize the voicemail message that unity sends to my exchange users?

Hi,When I call internal number I hear the ring back tone every 7 seconds. I want to reduce that time to 3-4 seconds. Is it possible in Communication Manager 5.1(3)?Thanks in advance.Best Regards,Zdravkov

Hi,I sthere a way to get rid of this message using UNITY Connection, Not Unity.On Unity 4.2 there is a click box to get rid of the message, but on Unity connection I can not find this.Thanks,Jan

We have gotten to the point during the install where it asks you to select a message store for 2007. The problem we have is that our 2007 exchange environment has multiple message stores. a thru e, f thru j and so on. How do you install for this scen...

Hello all,I am running Unity 4.0.3 with Exchange2k offbox. I ran into an issue with the Exchange server and Unity was running without the message store for a few days. During the Exchange server outage I noticed some strange functionality issues on U...

Hello TeamI have a partner asking for specific features regarding Unity5.0. “1 Describe in the voice digitization technique and voice digitization rate used for recording users' speech. 2 Indicate the capacity limits...