Unified Communications Infrastructure

Hello,There are three Cisco IP phones configured for a location. The customer doesn't want Cisco Unity voicemail configured on any of these devices. The customer wants that a Cisco Unity voicemail should be configured on a Dummy device. The call sett...

What does the licensing need to be for Unity 4.x for Dual integration TAPI to CCM and serial to a NEC PBX...Do we need a new licence file...

Hi all,I have an UC500, which actually runs CME and Unity Express, and try to start with AvT. I've configured is as sayd in the document:You can also enter the auto attendant and AvT numbers when running the Cisco Unity Express GUI Initialization Wiz...

HI,We have two Call Managers installed on our network, one on the 4.1 version which supports IP Communicator and the other is on 4.0 which does not support IP communicator. We are slowly migrating all the system to the new call manager with 4.1 versi...

In my lab, I have a CRS4, which was integrated with a ccm4.1.3. the original ccm was gone. Is it possible to integrate the crs with another ccm? On crs, I run crs serviceabily utility, updated LDAP server, and sync. A message says that "crs is not pa...

Hello,I am getting the below error message alert. Could someone help to troubleshoot this problem. I have attached the alert in text file.Thanks,Yogesh Mhatre

Customer had originally installed Unity 3.1 VM with failover: 1 - Exchange server/member server, 1 Primary Unity/DCGC, 1 Failover Unity/DCGC.They say this architecture was supported by Cisco at the time of install and they have upgraded to 4.05 2 yea...

Hello -Want to share a problem I discovered with one of our Unity servers. This server was unfortunately built with too small a C drive partition. This will be corrected when I rebuild the server for Unity 5.x. As a result, I am always cognizant o...

how do I configure the rule in the Voice Translation Rule for received digits 31265522xx to be translated to 522xx

Hi there,We have an CME 4.1 system. We configured the ephone-dns that when there is no answer after 45 seconds calls will be returned to the reception. Problem is that calls that return to the reception are called Reception in the display. So when i ...

unable to install vmware on mcs 7816

Is it possible to idivert a Hunt Pilot?We have a Hunt Pilot and my second line is added to the Line Group for this Hunt Pilot. IDivert works great for Line 1.It gives not active on Line 2.