Unified Communications Infrastructure

had problems with Bat templates & Extension Mobility, plus AXL issues in the past. If staying with MS platform, is 4.3 recommended. I have heard that version 7 will be both Linux and Windows and coming out in 2008 2nd quarter? Customer wants to st...

Hello all,Unity 4.1 and Call Manager 4.1. I have a need to set up email routing based on DNIS. Scenario, Customer A calls in on a dedicated DN, if they have to leave a voice mail it gets sent to support1@company.com. Customer B calls in on a dif...

I'm wondering if anyone else has encountered this problem and what was done to fix it or work around...Our configuration is Unity 4.2(1) Voice Mail only with failover (Exchange). If you dial a port number for the secondary server, the secondary serv...

We have Unity 4.2 and have been working along great. The last couple of days when I log into my Unity server and try to access the Web Admin all I get is a blank IE screen. Any Ideas?

Good morning all,I will be performing a Call Manager upgrade from version 4.1.3 to version 4.2.3 this Sunday. Are there any caveats I need to know of before getting into this? I have to upgrade the OS to 2000.4.2 in order to upgrade the CCM applica...

Can one Unity system support two different Exchange systems? I think it can but need confirmation.Any thoughts appreciated.Regards,Maddox

Guys i m trying to install UNITY 4.2 on win 2003 server with sql 2000 (sp 4) and exchange 2003 (sp2) can someone send me a easy doco to do that i have tried to get it from cisco online doco....but its so complexed.....can someone send me a tailored m...

i have a Cisco Unity 4.0 Build 4.0(3), wish to add new user to manager the unity server , how i can add new domain users for managing the server. Your Exchange Domain Account [hcl\george] is associated with multiple Cisco Unity Subscribers.Please sel...

Experts~A customer of mine is using Unity and, under a previous setup, they are receiving voice mails for undeliverable email notifications. They would like this feature turned off, and I am not sure if that is a Unity feature, or an exchange connec...

I am having CCM 5.1.1, my que. is SRST support the SIP IP Phone

HIi have integrated CCM ver 5.1.3 with unity express ver 3.0voicemail is working fine .but i have problem with VOICE VIEW.when i login to services, i can see my voice mail. But when i press to listen it gives me AUTHENTICATION ERROR.anyone has come t...

Hi,I have a CallManager Express system with an ISDN BRI link to the PSTN via British Telecom (United Kingdom).Incoming calls from national numbers do not include the leading zero needed to return calls in the Calling-Station-Id field.For example, a c...

If I'm going to use the Unified CallConnector with CME in personal mode (software only installed on the clients, no server-side CallConnector software), do the client PCs need to be directly connected to the associated Cisco IP Phone that they will ...

I know the subscriber greeting timer can be changed via COS (default subcriber=30, default administrator=90)what about call handler which will be used for AA? what's default greeting length and where can I change? call handler doesn't have COS assign...

I have a customer who has 2 CCM integrated with his Unity box(4.2) the ports 1-16 are for his CCM 4.x and ports 17-48 are for CCM 5.x. The issue is when I go to the Call Handler and point it to a phone to do a recording, I see it trying to go out po...