I can see no way for this to happen but customer is claming that voice mail is retrievable from the phone but is not showing up in outlook yet this is a unified setup. mailboxes are contained on a common message store.
I can see no way for this to happen but customer is claming that voice mail is retrievable from the phone but is not showing up in outlook yet this is a unified setup. mailboxes are contained on a common message store.
I have searched on this forum, but still have no decent solution for my problem.I have a translation pattern, so an outside line get transformed to a hunt pilot number, lets say 160.Hunt pilot 160 goes to hunt list consisting of serveral groups , wit...
Hi,i have a Callmanager and i created a route point(not via jtapi) so that any call goes to this route point gets redirected to a phone outside of callmanager.I want to place a call(from a phone outside of callmanager) to the Callmanager routepoint a...
I've got a server running Unity 4.2 -- and I am seeing something wierd with alternate greetings. Whenever someone turns on their alternate greeting and uses an end date/time, the alternate greeting does not turn on - the standard greeting still plays...
FYI, Just in case anyone applies the JRE Tzupdate and gets errors like below. You may try to copy the tzupdater files to a folder off the root, like c:\dst instead of keeping them under the unity_dst_updates folder or where ever you extracted them to...
I have a Customer with a Unity 3.1 Server still in production. The requirements are to build a 3.1 server on a new box, place this box in production and upgrade to 4.x in a couple of weeks.In building the new server, can I remove the dongle from the ...
I am running Unity4.2(1) and when I delete a user I recieve error "substitute objects have not yet been configured on the Unity server.Deleting this subscriber if it owns or is referenced by Call Handlers,Directory Handlers, Interview handlers, or re...
This is Unity 4.2 - The normal prompt "Please wait while I transfer your call" is not being played on the cross-box transfer. It is being played on a normal onbox transfer. The transfer works ok both ways.Is there a regedit to work around this?Thanks...
I'm using attendant console with ccm 5.0(4). I need to know if it is possible to monitor the calls in the queue of the pilot point through the attendant console, or any other way. Now when all the lines of the pilot point hunt group are busy, the cal...
I found Unity recommended 30+ MS patches for Unity. My last patches was at the beginning of 2005 and have a big gap to keep the Unity up to speed on MS patches. I was told to download each patch i.e. ms06-22 918439 and load one at a time. Is there...
hi,where i work a phone extension was configured in the past to have external calls from a direct outside line forwarded to it. How do i remove these configurations to stop this from happening?
Recently upgraded from 4.0 to 4.2 was able to access after upgrade but now not able to access from my computer or on the unity server,This is the error message i get from the web browser on unity:Error from authentication subsystem.hr=0x8004054B (The...
Hello --Within CUE is it possible to forward a call by extension by default instead of by name?Thanks,Ohamien
Last Question --Within CUE is it possible to give options when leaving a voicemail. For instance, once you press # you can mark the message as urgent, leave a message, listen to the message you just left, erase the message. And so on.Let me know.Th...
Question on this update for DST.Filename in ZIP file is Windows2000-KB928388-x86-ENU.EXE This is the old MS patch, which has been replaced by 931836. Both 928388 & 931836 were only supported for Windows XP & Windows Server 2003. According to 913487 W...
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