Unified Communications Infrastructure

First attempt at installing Attendant Console. Everything works (calls can be made and all internal calls monitored, directory is good, etc.) other than I get reorder tone when dialing the Pilot Point for the AC Hunt Group. I've checked everything ...

CallManager 5 and Unity Connection 1.2 with IMAP, will it operate under a Citrix session on a Citrix Metaframe/Presentation Server without error. In other words, any component that runs on the workstations to provide the voicemail, call pickup etc, m...

Our Cisco folks keep saying that Unity Connection has built in Find Me Follow Me as in Personal Assistant. However, I can't find a reference to it in the documentation for Unity Connection. What are they referring to?

I'm hoping to bring up Attendant Console on a 4.1(3) system on Monday, and have limited test time tomorrow to work it out. Can anyone answer the following questions? Or, can you recommend a better reference that the Features and Services Guide?1) W...

Running Unity 4.1 in an off box E2K3 dual integration model (Call Manager 4.1 and Avaya G3R with Digital PIMG Integration). We are in need of changing our MWI codes on the Avaya side and I cannot seem to find where in Unity they are located. I know t...

Hi ladies & gents,I am preparing a presentations for a customer and was wondering if there are any good docs that outline the major benefits (features) from upgrading Unity 3.1 to Unity 4.0?Would appreciated if anyone can shed some light on this.

Unity 4.2(1) TSP 8.1.3 with failoverCM 4.1(3)sr4dUnified Messaging w/ Exchange 2003I'm having some odd series of error messages popping up. For the most part they are Miu 550 or 549 and TSP 158 errors. I'm getting them in clusters for a fairly larg...

Hi, We have a recently installed the CM 4.2 cluster in Sydney. At Melbourne we have a Cisco 3825 voice gateway SRST router registered with the Sydney CM. We have the Arc server located at Sydney. The receptions at both the sites have got the Arc clie...

Can someone help me with a question? With Unity 4.2 the subject line has changed to be "message from unidentified caller (XXX-XXX-XXXX)". I've changed the subject line with no problem. But customer is asking why the calling name isn't displayed in...

Current Version: 2.2.2 integrated with CCM 4.1.3.I have a two CUE installations. One CUE is in the US and the second is in the UK. Everything works fine with the US CUE voicemail system but the CUE installed in the UK is not able to record messages...

I have a request to integrate a Nortel CS1K with a new Cisco Unity server (VM only, no CallManager). I cannot find any integration documents listed @ cisco. Has anyone successfully integrated these systems? And if so, do you have any integration docu...