Unified Communications Infrastructure

I have a group of users that need the rights to change subscriber passwords on 2 Unity servers running voicemail only in a single domain sharing the same AD structure.I have created the Class of Service that gives users the change password access onl...

I have a client who knows SQL and has Cisco Unity as their messaging system. I don't really know SQL so I don't know how to answer his question. Can someone take a look at what he is asking and provide an answer so I can get back to him. His quest...

happends in both Unity 403 or 404, vm or um. what is remote access connection manager used for? I noticed everytime I restarted unity service from manage integrations after add or change the integration config, restart stuck at this service and event...

I have remote sites that are using G.729 over the WAN to Unity. When you connect to Unity and hit the "?" twice you can see its using G.729. However, I do not have the registry setting of:"G729 Enabled"=dword:00000000set so shouldn't the calls be f...

Have a customer interested for this feature. When is soon ?Is there also a time estimate for the CDE read/write version to be available ?thxSijbren

Hi, do you know any tool that will let me import from unity 3.15 and export to my new Unity 4.04 all the Call Handler that i have on 3.15

After installing Patchlink to the servers i'm unable to update. Prior to updating i disable patchlink, then i do the update for windows. After installation, i restart and check to see if i need to update, usually theres zero updates left. I enable pa...

When the unity reports are queued & emailed then it is going to the default email id, how can I change the default email id to some specific one ?

UM enviroment, exchange is an offbox from unity. Understand the message is stored in the exchange server. Question is about qos: When retrieving message from ip phone, is voice message from exchange server directly, or unity retrieve message from exc...

Does anyone have any strategies for making the partner server more available? Can exchange clustering be used?ThanksScott

Hi Everybody,We have T.37 onramp setup on T1 PRI with one problem. When people send us faxes in standard, fine and super fine modes, they go through OK, but when they choose Photo Mode on their fax machine, transmition fails. It was confirmed from m...

Getting the following message in the event logReplication of license information failed because the License Logging Service on server \\ISAD2 could not be contacted. Event ID is 213.ISAD2 is our secondary domain controller.. We recently upgraded the...

Trying to upgrade my customer demonstration system and am running into an error during Unity setup. Even though it's used for demos, this system is pretty ordinary in terms of setup. I had no trouble running the 4.0(2), and 4.0(4)SR1 upgrades and I...

Is there a way to edit already existing greetings by adding to the end of the greeting and/or deleting portions of it in the beginning or middle of it? Customer has a job hotline and posts the listings by recording a long greeting. What if one of t...

for some reason the primary server tends to failover to the secondary after a while. anytime we fallback to primary, it tends to failover again. also, the servers tend to fight over ports, which causes the voicemail to not pick up at times. I was tol...