Unified Communications Infrastructure

I have a customer who has recently upgraded from 4.0(2) to 4.0(4). They keep getting arbiter service error messages indicating a licensing violation. When I check the licensing utility for alerts, there are none there, but the server still shuts do...

Is it acceptable to have ","in the call handler trasfer. say I have a call handler test, on the trasfer menu I put 9,4083270000. Is it ok? I am tring to give a pause between 9 and the number. Thanks

Greetings -Unity 4.0(4)voice mail only configuration. I would like to set up Unity with two sets of users (via templates and COS). One where the password never expires and the other set that does have them expire. How would I do it? I have two te...

Folks, I am doing an upgrade of my CUE (Unity express). Do i need a seprate license now that i am upgrading to 2.0. The documentation is unclear.Thanks

Hi, Have a problem here with the CCM 4.1(3) in accessing the voice mail [unity 4.0(3)].I am able to access the voice mail only on one port. The hunting is not working. In the sense if i am accessing voice mail on 6661 no other person will be able to ...

I am deploying a Unity server that is replacing an I3 server. Customer wants all system prompts to match identically. I have used the Conversation 1 which most closely resembles what they have in place today. This is not close enough. Is there a way ...

If you have users seperated by dialing domains....can you still send messages to them in a dial by name fashion (what about by number as well)

The Unity 4.0 Design guide http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/design/udg/udg_040.htm#1103357 has as a recommendation for installations utilizing mixed codecs to disable g.729a in Unity and utilize a hardware transcoder:"If ...

I have a Unity 4.0(4) with a MS Exchange 2003 server, and everything has appeared to be working ok in the past, but in the last few days, it appears not to be working. When someone goes to leave an email, and then you check your voicemail, it does n...

Hi, I have a brand new Unity 4.0(5) UM with Exchange 2k installation in a CCM integration. When a subscriber hits the message button, then enters their password, they get dead air. This is the only warning in event viewer:EVT_MSG_PRIMARY_DOWN_ON_S...

In the same Cisco document: Cisco Unity Reconfiguration and Upgrade Guide (With Microsoft Exchange)… in the section below, we have to run Permission Wizard before installing Exch2003SP1Upgrading Cisco Unity 4.x Software to the Shipping Versionhttp://...

Can I trust that Unity is properly marking each voice payload packet (messages and prompts) with a DSCP value of 46? The AVVID Qos Design Guide states the following:"Voice application servers, such asPersonal Assistant, IP IVR, and Unity - Unified M...

How come whenever we import a Distribution list from Active Directory into Unity the members do not come along with the DL and we have to add them from within Unity. We are using Unity 4.03SR1

We are using Unity 4.0(4)SR1 with dual integration - CCM and Avaya/PBXLink.This is going to sound like a strange question. Is there a known Unity defect that causes the msExchHideFromAddressLists ADSI value for random subscribers to be set to true?A...