Unified Communications Infrastructure

What is the best way to install a secondary (failover) unity server after you already have a Primary (or single) Unity server in production. I've read some of the documentation, however it's not very clear. For example it states to run the permission...

This is a 2 part question:Do you need to run permissions wizrd on the server you moved a mailbox to?Do you need to run permissions wizard on every new Exchange server?

Hi,I canfigure out how to setup in Unity but when creating a CTI route point in Call manager 3.3 the route point nevers registers. I have only ever used route points with IPCC Express so am unsure how to get this registered ?Thanks

Hi, Unity and exchange have been working fine until now..everytime I try to add a new subscriber, I cannot see the mailboxe's on the exchange server. Under the domain pulldown box nothing appears. I've tried rebooting unity and re associating the a...

I am looking for a fax gateway solution like T.37 on-ramp fax gateway but with the exception that the SMTP email address would be based on the Caller-ID (CSID) and not the DNIS.ThanksMario Gobeil

When adding a new subscriber I do not see the account although I know it is active. The account was added using a template from an acccount that was active in Unity so I presume the properties were already set. WE are using Unity 4.0 on windows 2K a...

By default, the call routing rules allow you to reach sign-in where you just have to enter your password IF Unity recognizes the calling number as either the extension of a Subscriber or an Alternate Extension of a Subscriber. But is there a way to r...

While using SA, when i click on Subscriber, it gives me message saying "Unable to load call handler assocaited with the subscriber, subscriber data is incomplete, and therefore subscriber is invalid" . This is for "Unity Messaging system". It gives m...

We have a client with a functioning inbound fax configuration between their Unity 4.0(4) & 3725 gateway. They now want to implement Outbound faxing as well. I need to know:1: what, if any, changes need to be made to the gateway.2: what are the pr...

Hi Im trying to work out if i need to oredr any part number to do license pooling.At the moment I have 2 unity servers and the following software UNITYU4-200USR-EUnity UM Exchg; 200 users; 16session; 2 TTS; no addl users.Is this all I require ?Or do...

Unity 4.0(3) VM OnlyCall Manager 3.3(4)This is a new install. I have already added five hundred users with the Bulk Import tool. In my CSV, I specified the Alias name using the first and last name of the user seperated by a period. (example Tom.Sm...

HiJust wondering if there's a way to have the sender's email address announced when listening to email from the TUI. I don't see anything in saweb or the advanced settings tool but I thought I'd ask anyway.Unity 4.0.3sr1kris seraphine

Is anyone aware of a problem when using VMO (4.0(4)) to play back messages over the phone that the user gets a message "The specified phone number cannot be dialed because it is restricted by your class of service"? I have two new users who are rece...

I have a customer with Unity 4.0.4 SR1. They are claiming that Unity is only allowing them to keep the vmail messages for 30 days. I checked the obvious places through the saweb and in bulk edit. I can't see anything related to this. Anyone seen ...