Unified Communications Infrastructure

UM 4.04 sr1, e2kAfter the upgrade to Unity 4.04 we started to experience subscribers getting hidden from the GAL. I experienced this personally, I made some changes to my profile for testing and my name got hidden from the address book. I do not re...

Using Unity 4.0(4) and exchange 2000. When I create a new user and that user gets a voice-mail. The Message Light comes on fine and the message appears in the users in-box and they can listen to it through thier computer. However they cannot check th...

Unity 4.0.4 SR1 Straight VMCCM 3.3.3 SR4aI have an AA script running for incoming calls.If an Ext.number that is not a subscriber is dialed during the greeting they will hear a msg.stating that the number is not recognized as a valid ext.Transfer typ...

Unity 4.04 installed in customer Active Directory. The customer wants all the Unity's within the enterprise to be arranged within certain OU containers. This company has many sites across the globe. The problem is that they would like to have the Uni...

UM 4.0.4sr1 on Windows svr 2003. Off-box Ex2k3 Cluster. CCM 4.0.1Is there any way that the logon process for CiscoPCA can be automated? I know this may not be the best for security reasons, but I wonder if it can be done.Cheers,NJ.

I have a Unity server 4.0(1) that has a MDBData file in Exchange that is grouwing larger and is using up most of the hard drive space. I have tried everything I can think of to clear space, but am not sure about running any Exchange tools (specifica...

I cannot manage my deleted messages via the phone. I changed my CoS to allow "Deleted Messages Are Copied to the Deleted Items Folder". This is supposed to be all that is needed. It doesn't seem to be active yet. Is there another conversation tha...

In a Unity 4.0(4) Primary - Secondary deployment, ifthird party backup software (Veritas) is to be used,is the software needed on both the primary and thesecondary servers? If so, would this also include the relevant open fileagents (i.e. SQL)?--- Th...

Hi,Has anyone experienced an issue where there is a delay in notification of a voicemail being left for a user in Unity? My users are complaining that messages are being left for them but they are not getting a lit MWI for several hours or even days ...

In a new Unity 4.0(4) Voice Mail Only deployment, ifa customer options to install it using Windows 2003server and Exchange 2003 Enterprise, what licensesneed to be obtained from Microsoft?I guess I want to verify that the "special" CALS thatare relev...

I'm running Unity 4.0(1) with CCM 3.3.3 with off-box Exchange setup. We are migrating mailboxes over to our new Exchange 2003 cluster and noticed that MWI stopped working for some people. I can see in Unity SA that the people that are working prope...

Hello,Is there a way to write a script in CUE that works in the following fashion,Caller his AA pilot gets forced into CUE, the CUE Pilot Trigger announces to the caller that during anytime they can enter in a persons extension and be transferred oth...

Hi,Does anyone if its possible to setup unity to dial any internal extension from within the openning greeting even if it doesnt exist as a subscriber?n For example, all the internal extensions are within range 2xxx, and some users dont have voicemai...

We have Unity 4.0.4 , we have a primary and secondary server and an external message store(exchange server). We have an internal group that specializes in AD and Exchange. They are asking if they need to use the Cisco Message Store Mngr to manage t...