Unified Communications Infrastructure

Hi All, Running Unity 4.0(4)SR1 in a dual integration scenario. Every now and then, the dialogic service will go nuts and log the following error.Cisco Unity's telephony component has encountered a serious error.EXPLANATION:No reponse was received ...

I have a customer running Unity 3.15 UM. Exchange 2000 is off-box. We will be upgrading Unity from 3.15 to 4.04. The customer wants to upgrade Exchange from 2000 to 2003. I understand that 3.x does not support Exchange 2003, so we would performt ...

I am doing a new install of Unity 4.0.4 with CCM 3.3.4 sr2. Integration manager was able to find and register all ports on my call managers. When I hit the message key on the phone, it rings the pilot and hunts on down the list as it should do. Ho...

My 4.04 SR1 Unity server, Exchange on-box,VMO, member server in a domain for voicemail servers only, is not adding the Exchange info to the user property tabs in AD. If you manually add the SMTP and X400 info, the subscriber account works. Unity is ...

Unity 4.0(2) & CCM 3.3.4Does any one know of a 3rd. party utility that will allert you realtime if Unity is not working, i. e. not recording messages. Typically we don't know for days that Unity is not recording messages until the users happens to f...

Just upgraded Permissions Wizard to work with Exchange 2003 SP1 and PermWizard doesn't start. Task Manager shows the process running but no dialog appears on screen. The previous version of permissions wizard ran fine.Any ideas?Chris

Hello,Do you know if the CSA headless agent for Unity, currently at ver. 4.0.3 (build 728), can be used on the off-box Exchange server as well? This is a Voice Messaging install with Exchange 2K on a separate server. If not, can it be obtained from...

i have a subscriber configured in Unity, marked for 'list in phone directory', but when searching the Directory Handler, the user is not listed by name only by extension. Running Unity VM, 4.0(3). Any thoughts?

Hello all, I wonder if it is possible to do the following with the Unity 4.0.4 voice messaging Cisco CallManager 4.:I need to have hunt group on CCM to a certain department with the last member being VoiceMail. I want a message to be sent to one mail...

Message notification will not work for a particular user. I have tried internal and external phone numbers as well as email notification. Notification works fine for my mailbox (Default Administrator COS) as well as another user (Default Subscriber C...

Hi,We have MCS 7835H 3.0 ECS1 on which Unity 4.0(4) is installed.I have installed the operating system using Cisco provided CDs.I am able to see only one network card in Network Properties.I wanted to configure NIC teaming.I require a good document o...

Are there any problems moving the location of Unity users in AD? I would assume that I need to rerun the message store wizard to select the new container for new unity users. The current location is in a "unityusers" container that was created with...