Unified Communications Infrastructure

There was a post the other day in Reddit about cheap SSL certificates. Have any of you deployed these certs in a CUCM / Expressway cluster? Expressway certs are special in that they need to be both client and server certs at the same time, however th...

If it is Tuesday, it must be VCS to CUCM day!  Hello everyone, my name is Paul Depperschmidt.  I am Manager of Business Development in the Collaboration Business Unit.  A particular specialty in my efforts is helping everyone understand the possibili...

I cannot find Cisco Unified Attendant Console Standard edition as part of the compatibility matrix. Do you know if CUAC standard is supported in HCS? Can I have document to provide my end-user for record. Regards,MM

I'm running a CM 10.5 and we are in the process of moving off 30 or so PRI's spread across the US and consolidate to SIP trunks in my two datacenters.  The question I've been posed with is "what is the max concurrent calls within the last x days"  Al...

Greetings all,One of our clients wants to block certain numbers from ringing her phone.She has been receiving fake calls from certain numbers (1 or 2) and she doesn't want to get calls from those particular #'s. If calls from that set of numbers come...

We have Expressway Setup with Public IP NATed to Expressway Private IP. The issue is that the Company Security Policy does not allow opening ports of huge range from Public to Inside as mentioned below :- TypeDescriptionProtocolIP addressIP portTrans...

Hi all,      I have planned to upgrade CUCM from 5.1.3.2104-1 to 10.5.2. I`m doing "bridge" process upgrade and I need the patch software "cisco-ipt-k9-patch-es5.1.3.2104-1.tar.gz.sgn" for to have the same software version as the customer CUCM server...

Hi,I have got Cisco 2811 CME router and CUE module integrated in it. Fast Ethernet 0/1 is connected to switch and further to IP Phones. if i assign IP address directly to service-engine 1/0 then it works fine and be able to ping service-module of uni...

Hello Friends,Cisco BE6KS regarding there are very less information are there i have to quoted BE6KS for customer but because of less information i am not able to quote him which phones will support if higher end phones are supporting than what about...

We have UCCX 10.X  where everything is working fine in the CDR data , only if the calls are forwarded to  cell phone or any other number the entry in the CDR shows  unknown Actual scenario     We have a Route Point   in CUCM   8888 ---------forwardin...

Hi everyone,How far back should I be able to get information from Unity Connection Call Handler Traffic Report?  Right now I am only getting results if I limit my search to up to 2 weeks ago, but get "Unable to find any report data based on parameter...

is there a way to tell or a report to show if a call was made via CAD or the phone? when I test making a call from either CAD or the phone and run CDR both calls show the device is the mac of the phone.

Hello everybody! When i try to loggin into CUCM 8.6 with the application user the [Database Communication Error] error message appears. I have the server virtualized on VMWare ESXI.I haven't changed the IP address or DNS name.It's the only CUCM serve...