Unified Communications Infrastructure

Hi, Guys! I have two Business Edition 6000 and I installed Unity Connection 10.5 in one of them. I wanted to add Subscriber, but Subscriber couldn't find Publisher during its installation. I was trying to fix this issue, as result I began to delve in...

I'm running CUAC v10.5 with CUCM 9.1.2.We have setup the LDAP sync with CUCM and Active Directory and all is well.  I have CUAC syncing with CUCM.One of our users has changed extensions, and the CUCM end user shows the updated extension, but the CUAC...

We are using 2 UCCX server one is acting as Primary & other is secondary...Is there any way we can change the roll of the servers ie Primary becomes secondary & Secondary become Primary.....without restart the servers . 

I am new to supporting CER via Cisco Operations Manager.   I am asking for guidance on supporting the following intermittent Error Messages reported in Operations Manager:1.  Critical 000DGDQ cer1.xyz.com cer1.xyz.com/0 HighUtilization 08-Oct-2014 14...

Good Morning:I have a cluster of servers Cisco Call Manager version 7.1.5.30000; 01 Publisher and 02 subscriber. The publisher server passes CDR files to a call accounting application PC-SYSTEL on another server. At one point the CDR files are no lon...

Hi Guys, Need your help for the below scenario. Our customer has a CME where 4 FXO ports are already connected and working. Customer has added 2 more FXO port and few IP phones.The requirement is when ever an outbound call is made from the newly conf...

Hello everyone, I am facing an issue that is driving me crazy. I have a CUCM 8.6 integrated to CUC 8.6 via SIP. All my features are running properly, however when I try to call the VM Pilot from the PSTN I got a message that the user is busy on my ga...

 Hi All, Can any one point me to the location to download the ova file to install the prime collaboration deployment 10.0.Thankspatcbr600

As the title implies, the Exchange Admin is doing some cleanup and would like to know if it's ok to move the UnityAdmin account to a different DataBase on the same existing Exchange 2010 server.  The service accounts in this box are the standard Unit...

One the user is not able to logged in to the CAD . getting error "An Exntension on the agent phone is not unique and is configured on multiple partitions. This configuration is not supported." We checked the extension which is not duplicate.

Hi Team,Greetings,I'm faced issue with "Calabrio Call Recording"  and need your support please, I tried to reach Calabrio support but they not reply to me till now.My problem is that the recording interface from dashboard is not display once logged i...

I exported from Unity 5 and I'm trying to import into Connection 10.5. The problem I'm having, is after I walk through the import file and select everything to import, I then click the "import" button and nothing happens. The window flickers for a se...

HI,I am trying to install Unity express 8.6 on ISM-SRE but getting an error saying that "Corrupted netboot image  detected"Any one faced this issue ? The network connectivity is ok. I can ping TFTP and FTP.ServicesEngine boot-loader> config          ...