Unified Communications Infrastructure

Hello, i have just installed today Prime Collaboration Manager but i cannot log in to the web gui. ssh on port 26 is working fine. It seems the web server, if needed, isn't running. i did a lsof -i:80 and :443 but the port seems to be not open. I als...

HelloI have an issue when the user try to access to personal directory from ip phone, because the userid have a character @, for example user@domain.com and the CUCM return the following error:Error procesing requestPD Error messageCan you help me?Ci...

I have a customer inquiring to use his Dell servers for CUCM and Unity Connection. After research on the ucs docwiki and 3rd party spec based, these fall under the restricted performance category, I believe primarily because they aren't 2.5GHz proces...

Looking for some insight here. Our organization, for some time, has deployed 11-digit ELINs in CER for our Conventional ERLs to match our number 11-digit number plan (1-XXX-XXX-XXXX). We recently introduced Intrado ERLs to work with RedSky's E911 ser...

Thought I would post some reassurance for anyone upgrading Unity Connection to 8.5.  I can't remember other Unity Connection upgrades taking so long on the version switch (utils system switch-version).  In my case I was upgrading a Unity Connection c...

Dear experts,I am supporting one customer where UserID in Micosoft Lync Server does not match the one synchronised in CUCM, CUCnx and AD. All other parameters are aligned : DN is +E164, GivenName, ...Does anyone know if such setup could work ? I can ...

hiwe have an UK and USA officeboth offices have their own seperate CUCM/CUPS installation (version 8. - UK  and version 9 - USA respectively) the systems do not communicate with eachother but both use the same Windows Active Directory domain for LDAP...

Hi,i am thinking about giving the users some "candy" via enabling visual voicemail While testing, i found out that you can not forward the phone directly to voicemail by pressing "call forward all + voicemail button".If you do that, visual voicemail ...

The last couple of Unity Connection releases have lacked some basic and much needed improvements, in my mind. Please consider the following:1. Allow Port Status Monitor IP address wildcards. With DHCP the default workstation method, administrators ha...

Hello,I was trying to download language file (Australian) of CUC 9 for my customer from cisco. But it always goes to an error page. Is there any place else to download the files? Thanks.http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/inst...

HiI have configured inforaCast Paging and my network for multicasting. I test my multicasting by using the igmp join-group x.x.x.x and was able to ping the multicast ip address from the subnet of the multicast source.When i page, all the ip phones in...

HiCan you please tell us the part codes to be used for migrating unity connection 2.x/7.x users to 9.1. I have read the Cisco ordering guide and tried to configure the same in CCW, however the part codes and their descriptions are different and leadi...

We are having issue deleting a user from Unity Connection 8.5.1We tried the command line to remove the user, no go. We also installed the CUC Clean Inconsistency 1.2 and that to did not remove it.We then tried BulkUserDelete tool and the initiial sea...