Unified Communications Infrastructure

Hi All,While clicking on the Global Directory we are getting "XML Error [4]: Parse error " on the Cisco IP phone display,Global directory is pointed to the external server located in Same location .The issue started one week back . I have attached th...

Hi All,We are getting the below error while installing the new  Subscriber on the Cluster .Every time near the "Installing Database Components "getting the following error .We have done media test in initial stage of installion and Successful .Regard...

Hey Cisco, this is an open letter to you.With today's announcment that with the release of the new Xbox tens of millions of home users are about to get what is effectively a Lync client in their living rooms, I wondered what your opinions and strateg...

Hi All,I have configured CVP courtesy callback. Call is coming to callback number and call connected with agent .I have configured EWT for only one skill group. Now I need to calculate proper EWT for multiple skillgroups.To calculate EWT for ACTV ski...

I was looking at the Cisco Prime Unifed Operations Manager which has multi-tenancy which is an attractive feature for MSPs.  Where does Collaboration stand on this?

Good morning.can someone verify what I am reading in the admin guide. We were exploring STT in unity, my ?, Is a third party used for all the transcription? and is it limited to 500 characters.Thank you in advance?              

Hi,      How to phone type 3905 send digit when make call ? KPML or En bloc ?     So if the phone use KPML. How to setting the phone to send digit with En bloc method ?Thank you  Kapom

Hi,We've recently migrated to IP phones and we are running two UCS with CUCM, Unity and UCCX.We also have a Speech attendant (Nuance - Not a cisco product) for speech recognition (English and French)Now we are looking to install CUEAC and because of ...

The following post and responses were posted in the blog section. Since this is really a question rather than an opinion or perspective, I’ve created a discussion forum post and copy/pasted the initial question and responses: Question posted by Danie...

Hi,I install Danish Local on the publisher and 4 subscribers all went well but I don't longer get email alerts.I went on RTMT and the alerts are all gone.I created a customised one and tested okI found this tread https://supportforums.cisco.com/threa...