recently we have noticed, what our contact center agents have following issue, while working through the web based Agents Console in CIM sometimes they are kicked off from the system and it is getting annoying. This problem doesn't occure periodicaly - some days Agents Console is working fine, but some days system kick off agents numerous times.
Maybe someone had same issue and knows, what could be the problem and give the solution for it?
Table of Contents:
1. Reference URLs
2. Type of Certificates
3. Regenerate certificates that have no CTL/ITL impact [no phone impact]
4. Regenerate certificates that have CTL/ITL impact [medium phone impact]
5. Step to delete expired certif...
I have been using the recent release of the WebEx Desktop App (39.9) which has Wireless Sharing feature. Prior to this, we were using the proximity application for sharing, where we can find the performance logs on the %temp% folder of the client machine....
Cisco Recommends Dual NIC deployment for Expressways. But single NIC deployment can be achieved. Points to be noted for single NIC: > Firewall must support NAT Reflection, if not then you can use dual NATing to achieve NAT reflection on unsup...
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