Hi All,We have recently set up a UC320W with a number of SPA303 and 301 phones. Quite happy with the system although we are having a couple of problems as it seems a region pack is not yet available for us over here. We have found th...
Hello everybody,We have setup a UC540 at a clients office, and now they are asking if we can setup a Auto Dialer, so they can put a bunch of phone numbers and the system will call those phone numbers and read a small script. Basically like have the s...
Hello,I have alot of customers in the medical field and have deployed UC500's pretty successfully. Does anyone have any suggestions on call queue software that works with UC series really well. The AA does a good job but if patie...
I have a SPA504G that will not power up. All of the buttons are lit & will not go off. Help!!!!There is no factory reset allowed only the speaker, headphone & mic buttons will not go off.This happens on POE or external power.
We have an UC560 with 12 SPA525G2 phones and a AP541 forwireless.From time to time when we are in the middle of a call the phone soft-reset, and then when the phone is rebooting it can't connect to the AP (it just "hangs" in the connecting to AP scre...
I have a problem i have a SIP trunk working well but when i configure the jabber ios, at UC500, this siptrnk drop calls for incomming and ountgoing, the CME is 8.6 if anybody has the solution..
We've just installed a 7975 with 2x 7916 KEMs for use as a reception/front desk phone.We used the 7975 as it takes 2x Kems and we needed the extra BLF soft keys.When a call is taken you cant simply press the softkey of the extension you want to trans...
I'm looking to migrate a company from Call Manager/Unity to a uc560. I have all the users vm greetings as .wav files off the unity server. Is there a way to import these into CUE on a uc560 and assign them back to the users voice mailboxes as their...
Hi all,I'm trying to configure call forwarding based on the country where the call originated by AA.I am using CUCM 7.1 and the CUE Editor 7.0.6.Anyone have any idea how to do it?thaks in advanced.
Client building a conference room prefers to use Polycom. What is advantage/disatvantage over using Cisco 7937G? Can Polycom desk phones be used in general or should we stick with Cisco SPA? THX
Dear Experts,We are setting up a multisite scenario. We have already purchased the UC560 plus IP Phones for the main site but we are looking at adding other sites to this. The requirement however is we are looking to use some sort of WAN connectivity...
Hi Everyone,Is it possible to include hold times/wait times for BACD call queues? Also, anyone run into issues when configuring BACD and the time it takes for it to ring in? We had an issue previously that where the call would enter the queue, wait...
HIPer cisco's website we purchased the MB100 wall mount braket for SPA 501 phones. The phone does not line up correctly with the wall mount and sometimes falls off the wall mount as it is not securing well. Is there a fix for this or another bracke...
Team,On our UC560 if someone tries to do call forward to an extension that has voice mailbox full, the call gets automatically forwarded to the operator extension(the one set for voice mail recording and such). Is there a way to tell the person that ...
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