Voice Systems and Accessories - Small Business

I'm looking to migrate a company from Call Manager/Unity to a uc560.  I have all the users vm greetings as .wav files off the unity server.  Is there a way to import these into CUE on a uc560 and assign them back to the users voice mailboxes as their...

Hi all,I'm trying to configure call forwarding based on the country where the call originated by AA.I am using CUCM 7.1 and the CUE Editor 7.0.6.Anyone have any idea how to do it?thaks in advanced.

Dear Experts,We are setting up a multisite scenario. We have already purchased the UC560 plus IP Phones for the main site but we are looking at adding other sites to this. The requirement however is we are looking to use some sort of WAN connectivity...

Hi Everyone,Is it possible to include hold times/wait times for BACD call queues?  Also, anyone run into issues when configuring BACD and the time it takes for it to ring in?  We had an issue previously that where the call would enter the queue, wait...

HIPer cisco's website we purchased the MB100 wall mount braket for SPA 501 phones.  The phone does not line up correctly with the wall mount and sometimes falls off the wall mount as it is not securing well.  Is there a fix for this or another bracke...

Team,On our UC560 if someone tries to do call forward to an extension that has voice mailbox full, the call gets automatically forwarded to the operator extension(the one set for voice mail recording and such). Is there a way to tell the person that ...

I want to remove "are you still there? without changing the max retires.  What changes should I look for or what changes need to be made?  I just want it to repeat, but not play "are you still there?" prompt

Hello All,Just need a pointer here if anyone can assist.  Basically I have a SIP trunk setup on a UC320. It is setup as under outbound trunks so all good from what I can gather.  When I look at the Status Overview of the trunks it says registration f...

Hi,I have setup a a UC540 with the Night Service ability, in a multi-tenant environment. Two hunt groups (3 lines each) go to two different shared lines.We have setup the night service to go to their respective voicemail mailboxes after hours.Is it p...

Hi, I'm using a UC560 with about 20 SPA525G2 phones and everything went fine until the end of the last year. The customer wanted 500S extensions for every 5252G2 phone (until then only the secretarys' phones had those), so we installed them applying ...

Hey,Is it possibly to use a remote call to an SPA phone to tell it to start dialling a number? I'm looking to create a firefox plug-in that will recognise phone numbers and allow me to click to call, which will start the call on my desk phone.Setup a...

I like the all in one/pre-configured OVA option for UPM & VCS, but it limits my deployment options in that I need to have vSphere installed on a machine that is somewhat local to the UCS server to deploy the image with any efficiency. Downloading a 3...