Voice Systems and Accessories - Small Business

Since we all have to move to BE3K now that CME based SMB will not be available for much longer, we're getting our development team to start working our applications with BE3K. Does anyone have references to doco etc for BE3K as we cannot locate anyth...

Hello, we installed a UC320 for a client in Bolivia, and we need to make outside calls and inside the country. Ex: 9 - 012 - 4-672-2XXX. What is the dialing plan for this?9 = Exit Code012 = Code Phone Service Provider4 = Area Code672-2XXX = Destinati...

Hello,More and more of our customers using UC320W are now requesting the ability to press star, pound, or some other predefined button to go back to the AA menu if no one is picking up the extension. Especially the business owners or other people fam...

Inbound and outbound calls are working fine.Inbound calls answered by agents then transfered to external numbers working fine.But Inbound calls were forwarded or diverted directly (Call forward) by CME to external numbers have no audio.Signalling wor...

What are the chances in the future that the multiple UC320's will be able to be networked? At our main site we have a UC560 and we are looking to add an office in Philly and Boston with 5-6 users each for now. I would like to be able to drop in a UC3...

Hi all!!I have connect with success two spa8800 to trasfer 4 line to other 4 telephone!!All working from one side :i can call with telephone, good quality good sound but i dont know because don't arrive the call, the telephone don't ring!!!!I have fo...

I have set up hunt group voicemail button on one of the phones. I can login and set up the new password, but when I get to the stage of recording the unavailable voicemail. It hangs up straight away with call end on display with out giving time for t...

We're looking at the UC500 series, and I was wanting to verify availability of features that are important to us.1. Our existing phone system allows us to transfer PSTN calls to a mobile phone via the "transfer and clear" service from the phone compa...

First off, I know that the UC500 doesn't support any dynamic routing of any kind.  I'm really just here to vent.  My biggest problem with this is that the entire UC line supports DMVPN, which works great, except it is somewhat useless without any rou...

Hello all, my apologies if this has already been answered, I searched and couldnt find the exact scenario.I have replaced a Nortel traditional PBX with a Cisco UC540 and SPA504G phones. The business is a building supplies company that has a large war...

We are seeing this error (see attached photo) when trying to save changes in CCA (using 3.2).Why does this appear?Is there a why to correct it?Please advise.  Thank you, Paul

Hi Everybody,I have a new issue with the UC320 W of one of my clients. After resolving with your support a problem with the disconnection tone, now I have a new issue. The problem of this new issue is that it doesn't happen at every call, but just so...

Hello,My goal is to limit individual voicemail message length to 1, 2, or 3 minutes maximum.  For some reason, whenever an incoming call goes to voicemail, and the person hangs up, the call is not being disconnected.  That said, I looked at the post ...

Imagine button with Extended Function defined like this:fnc=blf+sd;ext=*F1234@$PROXY;sub=*D7*1234@$PROXY;vid=1according documentation, the button should subscribe to line *D7*1234 to show it's state ('blf' function) and dial the *F1234 when pressed (...

Environment and conditions:1. SPA504G with 7.5.4 firmware2. button configured like fnc=cp+blf+sd;ext=4299@$PROXY;sub=4299@$PROXYe.g. the button is monitoring the state of (other) line 4299Now, someone is calling the line 4299. PBX notify the phone ab...