Voice Systems and Accessories - Small Business

Am facing an install of a UC560, in a site with SBS 2008 resident.ESW switches and SA520W for security.Now, if it is setup correctly (in MS parlance,) The DHCP service is run by the SBS server - and it gets all snitty, if it is turned off.Also, a UC5...

I've got a UC540W (latest CCA and Software Pack) and have both PSTN and SIP trunks.  The SNR doesn't work when going out on a SIP trunk, but it works when going out on the PSTN trunk. When going out on the SIP trunk, the IP phone rings once and the t...

Hello.Here is another issue that I am having. I have correctly setup the Floating Extensions and have given each floating extensions a voicemail box on the system. Whether you are internal or not, if you call into the AA or just dial the extension of...

Hello All,We upgraded our UC320W yesterday to the 2.1.0.(22) Release Candidate Firmware to solve some issues we were having with the system and it appears that the firmware did successfully install after going through the procedures however, we canno...

After upgrading 3cx to service pack 2, when the phone resets, the settings are deleted from the sidecar.  We were able to input the settings for an extension in the 3cx "phone provisioning" tab and reset the phone and have it push out to the sidecar ...

We have a client who has several agents in an B-ACD queue on a UC520 and the manager would like to have the ability to hit a button on their phone to listen in to the call for training and call quality.Any ideas on we could accomplish this?  Whisper ...

Hello,I need to know where I can find the dial-by-first-name script for a UC520.  I emailed the askcueeditor alias and they said to come to the forums.  I have searched, but cannot find the script.  Any help would be appreciated.

There is an issue that everyone we have sold a UC always asks for and it seems silly that there is no function or workaround for this (which according to SBSC there is not). What we are trying to accomplish is to have voicemail automatically expire a...

Hello,can you pls tell me where can I find slovak localization for SPA 50X IP Phone series if possible ?According to this website http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps10499/qa_c67-552214.html it should exist, but accordi...

Hello I have a 320W in Costa Rica uc try to take local calls and I have no problem but if I use this pattern does not allow me 9.11XX I also refuse the 9.00 international ... how I can solve

Here is my customer's setup:They have a UC320w & SPA8800, 6 FXO lines coming in. 3 of the lines have a caller ID "Company Group A" and 3 have "Company Group B". Out of thier 15 phones, 8 of them are for Group A and 7 for Group B. When they make outbo...

I have managed to configure a remote site connection to a UC500 via a Cisco SRP and a SA500.I the process of setting it all up I did search arround for any documents but they all had the remote end point using a Cisco SR (800).So as this might help o...

One of my customers uses an PAP2T ATA in their phone system . The line with the ATA continues to generate a tone similar to the tone generated when you depress any number key on a phone set. =The tone can oly be heard by the person on the other end o...