Voice Systems and Accessories - Small Business

I have a UC520, setup in PBX mode, with 3 incoming FXO lines. The staff needs to answer the phone differently depending on which line the call is coming in on.I know that i can setup a DN for each line, and PLAR each port to it's corresponding DN. Th...

The UC500 is connected via the Expansion port to a Linksys PoE switch (SRW248G4P).  The UC500 is the DHCP server for voice VLAN 100, and a separate Windows server is the DHCP server for the VLAN 1 (native data).   Here is the Expansion Port configura...

We have a client with 3 Cisco UC520 8 port boxes. The 3 are networked for ext to ext dialing between the sites. Each runs their own Auto Attendant.Two of the sites are out of state running on analog services, the 3rd/Main site is local and runs SIP.W...

Guys,I am not sure if I am making myself clear or understandable. I saw that from the screen of cisco phone, we can see like live weather or stock or something else. What kind of configuration needed to do this feature?Can someone let me know if this...

Hello,I am having an issue with the UCC Outlook toolbar where at some point it become non-functional. All the buttons become greyed out and it apparently looses it's connection to the UC. The taskbar ICON is still active (Red Status) and it still con...

Hello All,What is the proper procedure for upgrading a user's phone without having to recreate the ephone DN?Can you just go in to the DN and change the MAC and Phone Type? I tried doing it that way and was met with some resistance from my UC. The en...

Dear Cisco Support,I bought an SPA3102 unit less than a month ago.Apart some configuration problems with the dial plan, over all it used to work fine with the incoming/outgoing PSTN calls, and with incoming/outgoing VoIP calls.But now an unknown issu...

Dear Cisco Support,after searching and searching the web, we have finally chosen the SPA3102 Gateway as the best suitable solution for our company office. I received the box yesterday, and today I've just started to setup the gateway and understand h...

My T1 VWIC card on my UC520 had the alarm led on and the T1 controller and serial interface are both down.How to determine if the problem is local or remote?I have attached my current configuration on the UC520

I have followed the SPA2102 Administration Guide Section 5 regarding configuring the internal music on hold, however, I am unable to get any sound when I put a call on hold.  Perhaps I do not know the proper way to place a call on hold for this ATA? ...

We have just installed 35 x 525SG handsets at a customer.  We have a noticed a few things that I need help with:1) Is there a way to change the incoming caller id screen to show the number, then the name of the inbound caller? Right now it shows the ...

HiI have a new UC520 and have a problem with inter-Vlan communication, I do 3 vlan but,   I can´t ping the vlan4 fron vlan 1And from the laptop I can´t connect to Wvlan (vlan 4)I attachment the configthanks

I have been getting conflicting reports regarding the CallConnector for MS w/ mobility. I know there is an Outlook toolbar and an IE toolbar, but I am looking for a standalone console similar to the 'contacts' section of the IE toolbar. The purpose w...