Collaboration Applications

I am having an audio related issue with Jabber. I had it on my HP EliteBook 8460P and now also have it on my HP EliteBook 8470P that I use so I know the issue is not limited to a single computer. While I work I usually listen to music over headphon...

We have Cisco Emergency Responder (CER) version 11. This has kept us in compliance with FCC's E911 regulations.  We are in the process of working out the details on upgrading all of our UC, but this may be months down the road before the upgrades act...

We have both Microsoft Teams and Cisco Jabber launched on our computers. We only use Cisco Jabber for voice, no chat feature is enabled. If a phone call is currently ringing on Jabber, either a shared line or individual line, and you join a MS Teams ...

I'm running CUCM and CUC 11.5.1.  I want to create an auto attendant that prompts user to "enter the extension of the person they're trying to reach" and then transfers that call to the CUCM DN/Phone.  Problem I'm running into is, when the entered ex...

I followed the guide to integrate jabber with MS Teams.https://help.webex.com/en-US/article/nb710xeb/Configure-Cisco-Jabber-for-Microsoft-Teams.Jabber app is working and I can make calls but I can not make calls from jabber plugin on MS Teams.The cal...

Good day, we want to start using Webex Training in order to provide paid workshops to our Canadian clients. We want them to pay online and we need to: 1) Have Webex calculate the sales taxes based on the province, or2) Have the province and amount of...

Good Day everyone, We have been having for a time now issues with Cisco Jabber Status not updating correctly. We have one server in one cluster for Jabber. The issues we are seeing are:Staff logged off and shutdown device - jabber still showing as on...

Jabber Version 12.8 is installed on a Dell Precision 3550, Win10, Intel Core Processor i7, 16GB, and WILL NOT recognize a Cisco Headset 531 plugged into the USB-C port.This computer is the same as many used in a call center, with the same headset.I'v...

Dear All, Thank you very much for taking the time to ready my post.I have configured CUCM V14 , Unity Connection V14 , IMP V14  and AD 2019 for the LDAP.All DNS A records and SRV Records were configured correctly.All configurations and integrations h...

I have a user, 3367, that is claiming that they receive none of their voicemails and that when someone leaves a voicemail for them following their correct greeting it goes to the wrong inbox, 1516, 100% of the time. I'm trying to figure out what coul...

I am not able to register Jabber over MRA(CUCM 12.5 SU5, Xpressway 12.7, Dual NIC)1) Internally it works fine2) On Cisco tool CSA, it says "404 not found" policy issue. Attached word document for CSA output.3) In PRT logs I can see "(1003) ServiceDis...