Loaded some new firmware for 7800 and 8800 series phones and noticed that the process no longer provides a file hash to confirm prior to proceeding with the software installation.Has anyone else noticed this?Less concerned about this with phone firmw...
Forum Posts
Hi Team; Is there a way I can get CUCM to display the calling number on the phone instead of the calling name? This will only be for a handful of phones. It just seems like I am missing something as this seems pretty common for shared phones.
Hello all. Im wondering if anyone can tell me if there is a way for an administrator to query if a queue is in administration mode without logging into the client. We have a scenario where, when there are no attendants in the office we need to query...
Resolved! CMS 1000 VM resource allocation question
Hi all Cisco document says that CMS1000 support up tp 96HD calls. My client purchased a CMS1000and a SMP+ license for CMS. How should I edit the CMS vm (vCPU, vRAm...) which was preloaded on CMS1000 in order to support 96HD calls? I can't find ...
Have Jabber 11.8 on CUCM 11.5 and VCS Exp C 12.5.X and CMS 2.9.2Some folks with Jabber registered on the cluster have no issues dialing into the CMS which is registered on the VCS. Other folks connect audio only.Other folks connect audio but video st...
Running Ex90 on TC7.3.21 firmware with touch screen.I need to dial remotely from my Chrome browser using the IVR DTMF.What is the command syntax ? There is no keypad showing up on the Browser in the call page ?? Any help is appreciated.
I’m assuming this is under [Self-Service User ID] in the End User page?
Hello - is there a global config parameter for Jabber that tells it to use WEBEX VS Jabber as the preferred way to join WEBEX under the meetings tab? Our preference is WEBEX as Jabber does not have full feature functionality and want to provide this...
Resolved! Incorrect time in Device Report (CDR)
Hello, I found the incorrect time in my reporting callStep where I get the report,Cisco Unified Serviceability > Tools > CDR Analysis and Reporting > Device Reports > Route Patterns/Hunt Pilots > Hunt Pilot DetailI already restart the service Cisco C...
We have a handful of agents who occasionally can get a call to their Jabber CSF where it registers and rings, creates an answer/decline pop-up, but the call is not connected and ringing continues when the user clicks the pop-up (as if it had frozen),...
A few of my AD users are having Jabber stuck on 'Setting Phone' after updating to Windows10 v1809. I'm looking for similarities between the affected users, and differences between those unaffected, and am not finding a lot of similarities: I can't t...
I have a 12.5 Unity connection registered to a SMART satellite. The satellite is synchronized with Cisco. I have 20 available Enhanced Messaging licenses. When I add a standard User with mailbox, the system shows that I am not in compliance. From Li...
We are developing a reporting tool build on Power BI and we're down to one issue to get the data into SQL. Some of their SQL queries return startedatetime and enddatetime in a 32-bit hex (non-readable) format. A startdatetime might read 0x9c8d322a77...
Dear All Is there a way if i recieve any call from outside and translate the number to name in the cisco ip phoneLet's say 222222000 is calling and it appears as name in the cisco ip phonei will also add the full requirments and i need help- I have d...
Randomly a user's connection to voicemail within Jabber stopped working. We have reset Jabber but it still gives an error in the Connection status: Status: Not connected: Waiting To retry.Address: fqdnofconnectionPort: 443Protocol: VMREST (HTTPS...
