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Loaded some new firmware for 7800 and 8800 series phones and noticed that the process no longer provides a file hash to confirm prior to proceeding with the software installation.Has anyone else noticed this?Less concerned about this with phone firmw...

TomMar1 by Level 3
  • 396 Views
  • 1 replies
  • 0 Helpful votes

Have Jabber 11.8 on CUCM 11.5 and VCS Exp C 12.5.X and CMS 2.9.2Some folks with Jabber registered on the cluster have no issues dialing into the CMS which is registered on the VCS. Other folks connect audio only.Other folks connect audio but video st...

Hello, I found the incorrect time in my reporting callStep where I get the report,Cisco Unified Serviceability > Tools > CDR Analysis and Reporting > Device Reports > Route Patterns/Hunt Pilots > Hunt Pilot DetailI already restart the service Cisco C...

Incorrect time.PNG
Sgj by Level 1
  • 1176 Views
  • 4 replies
  • 0 Helpful votes

A few of my AD users are having Jabber stuck on 'Setting Phone' after updating to Windows10 v1809.  I'm looking for similarities between the affected users, and differences between those unaffected, and am not finding a lot of similarities: I can't t...

Nick_M by Level 1
  • 2745 Views
  • 5 replies
  • 0 Helpful votes

I have a 12.5 Unity connection registered to a SMART satellite. The satellite is synchronized with Cisco. I have 20 available Enhanced Messaging licenses. When I add a standard User with mailbox, the system shows that I am not in compliance.  From Li...

tsauer by Level 1
  • 1293 Views
  • 7 replies
  • 0 Helpful votes