Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
hi all,i hv CUE 2.2.2 (AIM-router2611),which shows license for CME. i want to integrate CUE to CM 4.1, is it possible to upgrade CUE license from CME to CM? if yes then How?Thanks in Advance,
Currently in the input settings for the auto attendant [*] will send the caller to the Sing-In conversation. When you hit [*] in the AA, the call is disconnected immediately, never prompting for a ID/password.It tried mapping it to [#] or even numeri...
I'm wondering if anyone can provide insight to a CME design that I'm building. The main area that I'm trying to find more documentation on and gain additional knowledge involves centralized routing. It looks as if my options are GK, CCM, or possibl...
Recently I have been tapped to administer our SMB VOIP system utilizing CCM 4.2 and Unity and 7900 series phones.I have no VOIP experience but am up to the challenge any suggestions on where I should begin obtaining knowledge to enable me to administ...
Hi,I am having a problem with B-ACD Moh. What happens....when i call in, i get the CUE-AA (thanks for callinn....press 2 for Customer Service) when i press 2 it goes to the B-ACD hunt group and listed extentions ring 1 after another. if no one picks ...
Technology used is CME: Accessing VMAIL Remotely via CME/CUEIs there a way for remote users to access vmail outside the office via Auto Attendantwithout calling the Receptionist during normal business hours? [for example, when they hit the AA, they p...
Does anyone know if Unity 5x has the same or similar type of demo license that 4x has?I have 4x in my lab that has always just used the license that came with the bundle (10 subscribers and 2 ports). This box is a Cisco MCS box we purchased for the ...
Hi Guys, I am in the process of upgrading our CM 4.1 system to 6.1. Everything's going well and should be ready for deployment. Quick question about the Unity 5.0 side (Unified Messaging with Exchange 2008). From my understanding, I need to verif...
Hello All, I am having an issue with some 7920 and 7921 wireless sets. They are constantly un-registering and re-registering. I am not sure what is causing this issue. Also, I am getting complaints that when a 7921 set calls a 7920 set, the 7921 lock...
I have configured MOH on a CME system. It is working fine for 2 users.However, when there is a conference and when 1 party put on hold, the whole conference can hear the MOH audio. How I can suppress MOH in CME?regards,
Hi guys,I'm running CME on a 2811 router with a 3550 supporting three phones. (Phone lab) When I initially attach them with Telephony Services already configed and set to Auto Assign, they register, but do not receive extensions (ie. No ext 1000, 100...
We have UC 2.0.1 When a user deletes the messages in the VM it goes into another box that has to be deleted. Is there a global setting affecting all the VM uers in Unity Connection that once you delete a message it is gone for good?
On 2821, cue-aim with cue 2.1.2 was replaced by another cue-aim with cue 2.3.2. Configurations and data were restored. Caller id of external calls show as the trigger number of AA, instead of the incoming calling number.Before the replacement, everyt...
Hi,By mistake i deleted UndeliverableMessages Mailbox Application user(UserManagement>Application User), after that i am not able to get the Voice mail prompt... Can some one suggest to retrive the Application user which i have deleted or any other s...
Hi,I habe a strange problem with the phone 7961. It has a wrong first dialtone !When I pickup the headset. I hear a piep..piep..piep..piep instead a pie.....ep ! This happens with the default locale in US and also with the locale Switzerland. With th...
