IP Telephony and Phones

We have a product called SecureLogix that is inline to a few PRI lines that terminate to the CUBE router. It performs some basic call reporting and helps filter out spam calls. The version of SecuireLogix that we run is very old. We are planning to m...

Hi Community,again a post to one of the most recent questions, I saw .. I need to upload only one additional ringtone to the phone, so that I can set it after via the phones web config.The phone is (unfortunately) completely configured by a phone com...

This is a new setup with SIP, when we place outbound calls we receive a 408- "No user responding" error  in debugsThe configuration is as follows*****Pattern Map****voice class e164-pattern-map 202description *** Patterns for calls to Vodafone ***e16...

We have several IP communicator devices configured on our CUCM, we deployed these in tandem with extension mobility for remote contact center agents.  We have upgraded our UCCX 12.5SU1 so there should be no longer the restriction for shared lines.  I...

Looking for some help,We are getting a NONE codec from a PSTN call that goes to a Jabber ext that then transfers to another jabber. The MOH disappears around 10 sec and the call looks like it is still active from the PSTN phone but the receiving code...

I have over 1,000 call handlers in production. I also have twice as many active schedules built. I'm trying to determine which schedules are actually assigned to a call handler so I can delete schedules that are no longer used.Anyone know how to dete...

Hi,Would like to know how to create a dummy extension number but able to register with the cisco callmanager.Purpose of creating it is for call forward all to another number.Thanks

I have a user that needs to change her voicemail.  Unfortunately, I don't the knowledge to do that nor the PIN to change it on the actual phone. When I took over the Cisco phones, I wasn't given any information, is there a generic PIN I can use so I ...