IP Telephony and Phones

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Hello,Does anyone know what the part number is for the second microhone for the SX20 system? It seems like the system comes with one microphone, but I would like to know what I need to order to use a second microphone? The data sheet for the SX20 did...

Hi Everyone, Running CUCM 9.1. I 'm tryng to block all internal call from a specific Phone's Line (not all Phone's Lines) but the call look like is first hitting the Phone's CSS intead of the Phone's Line CSS, so that make not sense at all. Have two ...

Hello,I have a CUCM, and a SIP Trunk with Avaya. All the calls are done by this SIP Trunk, and it is working normally.I have one ATA (Audio Code), that is connected in a Device Fax.Please, I would like to know if is possible to send a Fax with this A...

Good Morning,I'm pretty sure my issue is with the telco, but I wanted to see if there is anything else I should be debugging/checking also.A site has an 1861 with 3 POTS lines. For the past few weeks, they have been missing calls at their site. When ...

hey guy, I have a client who wants to absolutely erase any hint of call made by a telephone, that is no CDR, it is possible to configure a subscriber for not generate CDR or delete any such information via database, assuming that this information sho...

Good afternoon, I have router Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.2(4)M6a, with app-b-acd-2.1.2.3.tcl (this i upload to router because i dont find the scripts or TAR archive in the system)I just need B-ACD to run the ...

Hi,The dialer sends an empty externtal number mask field to the GW. I would like to translate what I am receiving from the dialer (which is nothing) to 1888-234-12345. I am trying:Voice translation-rule 100rule 1 /^$/ /18881231234/Router#test voice t...