IP Telephony and Phones

I added this in the Call Centre section as well , as I wasn`t sure if that related to  UCCX and UCCE or just UCCE so forgive me  I have a current script which references a document- list of users ID`s. I now need to add, modify this lsit to add new u...

Hello, we have wrongly bought some BE6K licenses, even if we have a "standard" CUCM (i.e., installed on a compatible third-party server). Do they work correctly if we generate and upload them? Can we have issues? TIA and regards.

hii would like to make a customer file as ring on my ip phone 7962i have follewed the steps given on this link: https://www.youtube.com/watch?v=RbXb9I4I94Ubut when select placed in rin liste on ip phone i get as message "ring file unavailable "the tw...

Hello ,  One of my clients upgraded  their exchange to outlook.office365.com . Current configuration fax receive called-subscriber $d$fax interface-type fax-mailmta send server mta send subject Incoming Fax Messagemta send with-subject $s$mta send po...

Hi All,     H323 gateway with 2 E1 trunk.   0/0/0 is Primary PRI for ext 64278..... 0/0/1 is Secondary PRI for ext 62135500-62135599   We have pots dial peer which are matching with answering address corresponding DID. IOS version is 15.4 The pots di...

HI  I am not able to complete cucm 8.6 installation on my esxi server, i am getting attached error while installing. please help on this .  ThanksShijo

Dear all, We are having issues at one of our customer sites to dial out of the office.The reponse we are getting from the provider via sip is 403 forbidden Scenario:   Call Manager (8.6)  --  CUBE -- ISTP  Trace: Outbound call from CUCM to local numb...

Hello, Customer of ours is running IOS 15.2-4.M6a (c2900-universalk9-mz.SPA.152-4.M6a.bin) on 2901. Problem is that incoming calls that the receptionist need to transfer to other phones drop regularly (multiple times per day, sometimes per hour). DSP...

                   I have just downloaded and installed Configuration Professional for the first time, ver 2.6. It runs fine when I install it and select "run" at the end of installation. However, when I try to start it from the icon on y desktop or ...

hi guys, i am enabling call forwarding to all the users to their mobiles and it is working but in the mobiles they are not getting their own DID number , it showing the Pilot PRI number. i changed the calling party selection to all option but there i...

I'm going to be adding a device pack to CUCM 8.6 to add support for the 8831, with one Pub and one Sub. Do I need to install the device pack on both and reboot the simultaneously or in order such that:Install on PubReboot PubInstall on SubReboot Sub

Hi I was trying to open CUE GUI page from IE with no joy. Any idea?I can access CLI with no problem at all.

Can anyone tell me if there is a company out there that makes some sort of Braille Overlay that would lay over the top of the IP Phones.  With all the buttons on the phones, it can be a bit overwhelming for the visually impaired.Thank you Joe