IP Telephony and Phones

just replaced Magix with call manager express. connected C1000 controller to unused FXO trunk. mapped the trunk as overlay with other incoming lines on phones. when door box button is pressed, call comes in and i can talk to a person. pressing ** (it...

Hi all, is there any command for CME router to prioritize preference over best match destination-pettern?I have router connected with CUCM where are several hunt lists but in case of WAN issue I want to have same hunt lists configured on router which...

Hi All,I am trying to upload the file .csv to CUCM for configuring phones in a bulk but ending with a error as "INSERT for 1 PHONES could not be processed'.Could some one guide me how will be the csv file format for inserting phones in CUCM without u...

We have integrated our CUCM 8.0 with Third-Party callcenter solution over SIP trunk. We are facing intermittent one way audio for the calls made from Third-party client, which is installed on the agent PC, to the PSTN.Third-partyClient on PC > SIP Tr...

so some of our users have brought it to my attention that when they dial the voicemail shortcut *4443 it will work and transfer with no issue but if they do *58326 it says "I did not recognize that as a valid entry" then forwards out to the automated...

Hello,Is there a feature that would allow a user to callback the caller from the voice message itself. For example Calling number 123-123-1234 calls extension 2000 and leaves a voice message.  When user with ext 2000 listens to the message from 123-1...

I have a CUBE voice gateway setup with address hiding.  The gateway has an interface going to the carrier and I have a loopback with an internal IP address.  The problem I have is when a call coming in to gateway and then it is call forward no answer...

We have a small office (10 users), and we want to get video phones for the entire office.  We're trying to decide between 8945 and 9951 (+video camera).  After reviewing the data sheets, it appears both will meet our needs from a feature perspective....

When I unpack the phone from the box. I plug the phone for register to cisco call manager. but the phone display picture snoopy. after display I can't press anything with it

Running Communications Manager 8.5(1) with mostly 3945 router running 15.1(4)M6 at remote sites.  Having an issue with dropped calls.  The Caller Termination Cause is showing as "Temporary Failure".  All sites are dropping calls from time to time  wi...