IP Telephony and Phones

I've been troubleshooting this issue for about a week now. I have an Avaya one-X 9600 series phone which sits at connecting... The packet capture shows the phone request and registration confirmation, but I never get voice. The current port configura...

I have a weird request of me. Someone want to have a more graphical representation of the real-time data on their Cisco Agent Desktop. I don;t know where to begin to be honest. Does anyone know of third party plug-in or something that I can be pointe...

I have this strange issue where I cannot import or sync users from CUCM to UCXN. Upon further investigation I found that the CUCM AXL server option is greyed out under phone system. As far as I can tell, all the services on CUCM and UCXN activated an...

Hi, I have a deployment where all phones have been deployed via device mobility meaning they are all in roaming locations (no home locations configured). What I want to know is if there is a way to display all the phones in a device mobility assigned...

Recently upgraded a gateway from 2821 to 2921. Voice config did not change at all on the ISR.Faxes coming in and out of the PRI are failing on fax machines that are on VG-224s only. Fax machines on ATAs have no issue.I tried changing the settings fro...

Dear All,we have deployed BE6K and auto attendant is configured on CUC. but we have the below problemalways on the morning and mostly at night after 9 Pm we can't make inbound and outbound calls and is it from our side or Telco ?does the time zone be...

Hi all,I have cisco 2911 router and Cumc 9.1 When I called  to Pstn numbers. If Pstn side terminates call. Ip phones doesn't understand call is terminated. and it stucks and gives  like no line    sound.voice-port 0/3/1 pre-dial-delay 0 cptone TR tim...

Hey everyone,I am experiencing an issue with not being able to place a call on park when the call comes from another cluster over the ICT. I was able to rectify the issue by placing the partitions in the CSS of the ICT but was curious if there was an...

Greetings all,Currently in the process of planning out my upgrade from 8.5.1 SU3 to 8.5.1 SU6 on both Unity and CuCM.In the CUCM side1 publisher, 3 subsCisco Unity Side1 publisher, 1 subI'm trying to plan my timeline, but getting mixed returns on how...