Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Guys:Sticky wicket here. We have a CUCM 8.5.1 SR3 cluster connected via SIP to a 3945E running 15.3(3)M as the CUBE.Supervised Transfer of OffNet callers to OffNet destinations works like a champ.Blind Transfer fails every time. It seems like the CUB...
All,CUCM 9.1 with 9.1 CUPS. Jabber contacts have the full phone number which seems to be auto-populated. Where can I go to change the phone number of the contact to their extension instead of the DID?Thanks in advance. All replies rated. ...
Hi there,Just finished a migration from BE5K to BE6k and I have some phones with issues accessing the voicemail by pressing the Messages button. they receive a message that says Select Service. this was working before the migration off course!do you ...
Dears,I installed a CUP publsher version 9.1.1.100008 after that i upgraded to 9.1.1.20000-5., Now i purchased a redundant hardware server and i am trying to install CUP 9.1.1.100008 but it fails saying the publisher version is different than th...
Hello,could you help me, Is it possible to perform calls between ip phones (sip 69xx) which is registered on the same CME 9.5 without installed PVDM.
What does the message mean? I am about to migrate new 6.1 to replace 4.1 servers. The system seems confused because the provisioned IP Address is not the DNS address. Will this problem go away after the 4.1 servers are removed and the 6.1 servers ...
Hello all, It has become obvious that I need to learn more about SIP and how to configure/troubleshoot SIP trunks in a Cisco environment. Can you all suggest some resources that I can use. Are there any good classes out there?
We will be upgrading our infrastructure from 7.1(3b) to 9.X in the next few months, but we are also implementing a new CRM system for screen pops and ticket flow purposes with our Call Center. Their application calls for the the Cisco TSP to be inst...
All,I need to configure an anouncement line. Users will call in, hear the greeting and then get disconnected. No ability to leave a message. The greeting needs to be able to be updated by someone calling the same number, pressing # and being able ...
I have that was orginally set up without an auto attendant. Now they want to use an auto attendant.I have set up the system call handler but when I dial that office's number it still rings to a live person.What am I missing?Thank you.Brett ...
I have a UCCE connected to a CUCM vers 8.6.2 with a cusp running on a ISR gateway. I have a sip trunk to CUSP from CUCM, however when a call comes in , the cusp routes to ICM, ICM then answers the script, sends call to available agent the agent goes...
Hi,I have enabled network fault tolerance on my CUC and CCM Servers, i thought after enabling the network fault tolerance the server would change the mac address to Virtual mac address which indeed it may affect the licenses.But after enabling fault ...
Cum version:8.0.5 and we installed the CIPC in windows 7 pc.CIPC is registering in CUCM quickly but it is not dispalying Directory Number.After couple of hours we can see the DN and CIPC is working normally.I have registered the CIPC using SCCP prot...
Cisco IP Phone 6921 not register while the other IP Phones is working fineWhat will be the cause of that problem? And how we can resolve this issue.
Hello, I am a bit confused about how the line/device approach directly compares with newer techniques involving local route groups.Could someone please give me a simple example of how a local route group method would be better than the older line/dev...
