Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I've tried to use the PUT tool to get version 8.5 from Cisco, but unfortuantely they sent me 8.6. I can't load 8.6 because my hardware does not have 6GB of RAM. So I've downloaded the .iso upgrage to 8.5 from Cisco since I got the feature license via...
4 agents, only one agent is not displayed on the computer monitor. This is independent of the computer on which it connects. If another agent is logged into the computer with agent problem, with its own, it can be connected without problems and appea...
Customer is currently running CUCMBE ver. 6.1(5) and will be upgrading to 8.6(1a). The compatibility guide indicates this is a supported direct upgrade and have acquired media and licensing via PUT.The release notes for 8.6(1a) indicate an external ...
Hi all,I have a Gatekeeper to interconnect all the non voip sites my company has.On one branch I already implemented full VoIP, I erased all dial-peers pointing to my GK to has RAS command.But I still getting calls informacion on GK with the command:...
Hi all,I`ve recently left a job where I was studying CCNA amongts doing service support. I`ve graduated from NetAcad the year before. The company paid for my exam but I failed by about 20 points.I`ve left the company and I am now employed by a tele...
Helloin our company we have 20 sccp phone and 12 sip phone all of them registered in CME 8.6so telephony service and voice register global are working with each other but we have one problem, i cant define shared line between sip and sccp phone?i the...
Hi all.I am going to migrate from call manger 7.1.3 to 8.6.1, I already migrated de database to 8.6 and I wanted to know if in the moment to migrate, cisco Unity 4 would be registered on 8.6 as in my 7.1If the answer is noCan you please advise me to ...
I am trying to find out what is included with the P/N: CM8.6-K9-UPG= but was not able to get the answer from Cisco TAC at all.The description for this P/N is not clear either. Basically I have a new MCS 7825-I5 server and would like to install the Li...
Hi All The IT department in one branch office is planning to connect one of the PSTN links from the Lecagy PBX to the VoIP Router, I would like to know people if my VoIP router is hardware prepared for that change. (I already know's the configuration...
in CUCM 8.6(2) is there a way to tell what types of licenses you have , pro, standard etc. Or is that not available until 9.x?Thanks in advance. All replies rated!
am need to config two 6945 phones with shared lines to be able to join calls on shared lines.which settings do i need to make this work ? in the past i had a 7965 shared with a 6945 and on the 6945 i just needed to press the red line button to join t...
we have a IPT system (Callmanager ver 7.15), which has been running for 5 years. recently we failed to upload new device unit license files to the system.on the "license, upload license file" page, we got below message:"Cisco Unified Communications M...
Hi Experts Here in our setup the call is getting here and there some time The call flow is like ipphone-----cucm---h323vg---pstn(telco)the calling number is 7099 and the called number is 94430632 the call is getting connected and it is disconnecting...
Hi How do i check on my 3845 router for any incoming calls from the E1 line?it is a router in Brazil, so I believe the signalling is E1 R2 ?I would like to see the call come in on the routerplease explain hwo to show thischeersCarl
HiWe are experiencing an issue with the RTMT Tomcat - java.lang.OutOfMemoryError due to large number of RTMT requestsSo we need to disable the RTMT for the specific serverwe have 3 servers in a clusterthe correct Procedure is to stop the Cisco CallMa...
