IP Telephony and Phones

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Hello,I am having a very wierd issue configuring intercoms on a new installation.  We use extensions in the 100 range, so I create an intercom as *100, *101,*101 and so on.  I have done this many times before and it works like a charm.  The issue tha...

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Hello,Is it possible on Cisco 79xx series phones to retain the last used call forwarded phone number?  If so, how? (a doc link would be great).Additional info; Many of our end users have call forwarding to phone numbers other than voice mail and woul...

We have agent phones set with the agent line on top and personal line on the second button, the agent line is set to auto answer headset and works properly.  The problem is if the agent is on a personal call and forgets to go not ready, they are pres...