IP Telephony and Phones

Hi, community! Need help with configuration of CUCM.When I try to call any DN that registered on CUCM via SfB the called side does see the SfB client number instead of the caller name. Is it possible to allow CUCM to handle call in the way to recogni...

I have a single user that is unable to hear voicemail greetings when they contact an internal extension and don't get an answer. The user can make internal and external calls just fine. This user never experianced this until recently. No changes to t...

Hello, looking for any feedback from someone that has deployed CUCM 12.5.  Is it buggy?  What has your experience been? I'm planning an upgrade from 11.5 to 12.5 and would like to head into it eyes open. Thank you!

1. I am unable to get the network on one VLAN to ping another VLAN network. Also, VLANs are unable to get a proper IP address or connect to the internet. The only VLAN that can get internet or network connection is VLAN 25. I can ping the vlan gatewa...

Hello there, I bought 3 cisco 7940g phones from a big refurbisher here in greece. I need the 8.5.2 and 8.5.4 firmware in order to use these phones with 3cx

Does anyone know what the "Call Failed" actually means in the Hunt Pilot Detail report within CallManager? We are trying to get some reports for the Hunt Pilot to determine if calls are being ansered or not and if not why.ThanksAnthony

I have an Avaya 6.3 Telephone system and I am trying to get a Cisco 8851 to connect with the Avaya. Does anybody have an Idea on how to do this. I have tried to fond the Files at Cisco.com. can anyone help? It would be appreciated 

We've got several users set up with Extend and Connect as an alternative to using the Jabber mobile app because it frankly sucks. Maybe it's something we're doing wrong but the app is unusable in every situation except dire emergency. Extend and Conn...

Hi All, I recently uploaded via the TFTP server to my Flash Card images for the 8800 series phones. I’m using the CLI. I confirmed these images to be in the Desktops folder however after doing a reboot the phones are not showing the image. I keep get...

HI, I need to pull data from multiple remote CME , like DN, ph mac address, username. I could pull that from web interface (Configure>Phones)in good format BUT when I compared with results from cli command show ephone , I didn not find any matches be...

Hello, I have a scenario that we have ten Cisco 8851 with the same extension (Shared Line), and if two persons are on the phone, when a third call enters, the call is answered but is not possible no transfer the same. I dont know why, because all the...

I have a question about the simultaneous connections of devices. Per the data sheet,  Connect on the go to any device that supports Bluetooth. Simultaneously connect 2 Bluetooth devices plus 1 USB.Does the wireless USB adapter count as a Bluetooth de...

In Control Hub, I have a single user that I have configured Monitoring with a few Monitored Lines  and few Call Parking Extensions under User > Calling > Advanced > Monitoring. This user has three 8851 devices. Now, all three phones work perfectly wi...