IP Telephony and Phones

I have a tricky issue where outside calls that go to voicemail do not disconnect. I have a setup where a Comcast analog line comes in and is split. One line goes directly to an analog phone and the other goes to an FXO port on a UC520. (See attached)...

i have a Cisco call manager cluster in a site consisting of two servers, publisher and subscriber, both servers running the following call manager version and OS:Cisco CallManager System version: 4.0(2a)sr2c-Cisco CallManager Administrator version: 4...

HelloMy CCM is 6.1.2..and many CDR are error with code 42 (Temporary Failure)..which can be caused the  problem?(PSTN provider, local network (IPhone - GW, IPhone - CCM)..other..thanks for your helpbest regards

I have a remote site that currently has about 30 IP Phones (7940, 7941, 7960, 7961, etc.) that I have call control and voice traffic going to/from our central site backhauled on a T1 Circuit. I have a new wireless circuit available between these site...

Hi - I've been struggling with CM 7.1 and establishing an international dial plan.  I've successfully created inter and intrasite route patterns.  And tried countless digit maniupulations and pre-at, or pre-dot selections.  Everything I try for an in...

Hi,Can some one help me.User A and user B are located in same country, but different sites.User A is calling user B through the national call with the site DDI number: If he dials a number 0437515703  from his Extension (5990), The number thats being...

Hi, I have a customer that has CER 7.1 and CUCM 7.1.  They have a few sites that have analog phones with the same directory number as several IP phones (7960).The IP phones are discovered correctly on CER via the configured switch port and have the c...

Is there a way between CUCM 7.1.3, Unity and exchange to replace the company pager. The on-call pager (cell phone) is alerted by a monitoring system that sends a text to the on call engineer. I know I can setup a number that it calls and unity will s...

Hi,I've been asked by a group here about setting up a toll free number that rings at the desk of several users. During business hours (Mon-Fri, 9am-5pm EST), calls should come and ring at the desks of 3 users. If they are not available, the calls sho...

I received this error "BTXML Error 404" on my phone display (7960G, SIP protocol) when pressing Services button. What does it mean? How do I resolve this.ThanksJohn

I have a publisher (MCS7816-I3) running UCM7.0 and I've acquired a server (MCS7816-I4) to put as subscriber, however the new server only works with UCM7.1. I need to upgrade the publisher to UCM 7.1, I have the media that came with new server, can I ...

Hi All,we are building the pilot network with CER and CUCM 7.0 and voice gateway. voice gateway is not connected to PSTN. when I dial 911 from any phone, onsite security phone ring as if someone dials directly to his phone. is it normal behavior? I e...

Fault symptom:===========When calling 60377206004 and doing debug voice ccapi inout we get the following: Full debug output attached.The above IP phone rings only once and disconnects. I think this may be a faulty DSP.Partial output of debug voice cc...