IP Telephony and Phones

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Our data center is getting its power updated in a few weeks. We must shut everything in the room down while the work is being performed.I would like to know if there is any particular order in which our Cisco phone equipment needs to be shutdown.Our ...

tfelmly by Level 1
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For UCCX 5.0 Enhanced.Knowing next to nothing about databases, can you tell me in what scenarios should MS SQL be installed instead of the default MSDE during the installation of UCCX?Our Call center is only 7 agents and might grow to 15. We might u...

just configuring FAX store and forward on one of my voice gatewaysbut I can only receive voice calls or FAX store and forward calls, depending on my inward call dial peers I thought having 2 dial peers thecall would drop through to the second one but...