IP Telephony and Phones

Hi,We are planning to migrate our call manager servers from  version 7.1.3 to 12.5 and before we start the process we would like to upgrade our phone firmware .We are having 9971,7965, and 7942 IP Phones .So my question is that if I download lets say...

Hi AllWe currently have a case open with TAC to troubleshoot an issue whereby users cannot login via MRA using our Expressway but the user exists on another cluster, the EXP-C can see the other cucm cluster.We have ILS enabled between the 2 Call Mana...

We have a large company and the person in charge of our phones tells me my department can not be set up to forward to voicemail automatically when we are closed for business.  He is telling me we would have to manually set the phone to voicemail then...

Looking for information around which cordless USB headsets are compatible with the DX-80.

FXO ports with calls coming in from the prima cell and configured for service MGCP are not providing caller ID The system is running MGCP with voice gateway Cisco 2901System version: 11.5.1.11900-26 caller ID is unknown when enable it from cucm appea...

Hello, We’ve set-up shared-line in CME for SIP Cisco phone.While we are setting up shared-line for both Executive and OA to ring together, we faced an issue.Below is part of our code we’ve set-up for. voice register dn  20number 2520call-forward b2bu...

Hi All, We are planning to move from PRI to SIP link due to cost-saving plan. We are planning to buy Cisco 3945 router for this particular setup. I am not sure about the hardware & license requirement for CUBE. Hoping for inputs from experts here. Is...

We have a remote user that was having problems with  his 7945, so he decided to factory reset it.  He wiped out the firmware.  The phone now goes on a loop trying to upgrade the firmware.  This is again a remote user with a home router (which has no ...

Could anyone help me configure which reasons could cause strange behavior for forwarding calls to the wrong users' voice mail? 1001 call 10021002 is ringing but does not answer, After 5 sec (DN configuration), The call is forwarded to the voice mail ...

Does CUCM 12.5 supports Phone series 7911 & 7811-K9 ? If so whats the firmware version?

I purchased this phone for my small business and I wanted to upgrade its firmware before provisioning it on my platform. I am trying to upgrade it using HTTP method which I had tried before for other Cisco models and it worked every time.The running ...

How I can disable Personal directory on Cisco phone?

Hi Everyone, I'm confusing  what's the difference between CUCM SME and CUCM edition.When I look at the following guide  I see that is very limited explanation available. There is  seperate ISO available on cisco.com for SME editition. I also know SM...

Is posible connect and register a cisco phone in PC port of another cisco phone