Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello, I am currently working on a TCL script that when triggered on an incoming call, will play a greeting, then wait 1-2 seconds, and play a pre-defined DTMF sequence to the original inbound caller.I have no problem having the script play that init...
We are currently undergoing the process of upgrading our Cisco Unified Communications Manager (CUCM) from version 12.5 (Service Update 1) to Service Update 8. i have a query pertains to whether a direct upgrade path is supported for this transition. ...
I've a UCM cluster v12.5SU5 in mixed mode. All registered phones have a LSC certificate.Initially all phones registered fine in SIP TLS Secure mode on port 5061 in Encryption mode.Now we have moved the servers and phones to a new location. The DNS na...
Hello. This is my first time configuring a Cisco phone, so I kindly ask for your understanding. After many attempts, I managed to configure the phone to connect to the SIP provider (zadarma.com). Let's say everything works fine except for one thing.I...
I have a problem that is repeated on a daily basis on the phone modelcp-9971System version: 9The phone picks up the phone on its own without a call comingAttached is a video of the problemCan someone help me solve the problem
I am looking for security scanning of Cisco phone systems for large businessAny recommendation, please
Hi everyone, Is it possible to determine who dropped the call first in the CUCM/UCCX. Is there a tools or CDR like to check it? Thank you Appreciate your response.
hi experts,i need to change time in CMS, but i received below error message Only use under the direction of Cisco Supportwhat shall i do?my command is just access config mode to change.
we want to move from non secure to mixed mode for CUCM 11.5 cluster. The CUCM version is 11.5.1.21900-40 (11.5(1)SU9). So how to get encryption license? will it be included in it or do we need to install it in PLM? is it included in the traditional ...
HiWe are trying to deploy a new Cisco 840 Wireless phone in our site.Anyone can you give me the steps for connecting the Cisco 840 phone and getting registered with the Call manager?regardsChandru
Good morning. Picking up parked calls has not been an issue in the past. Recently one of the users is unable to pickup a parked call from her phone. When she attempts to do so, it send the call to her VM instead. I have deleted her phone and dn a...
Hey all, hope you're well! Has anyone had any experience with getting signed certificates with CUCM working well with newest versions of Chrome? We have signed CUCM, CUIC, Finesse and our AW-HDS server certificates with an internal CA. We are not...
HiI am a complete novice, please be gentle..I recently recievd an ATA 191 or 192 from my British Telecom as part of a new installation.The idea was to use my existing hardwired infrastructure with the new VOIP through the HUB.It works fine for simple...
hi I have a router 2900 CME VERSION 12.0 I have a problem with the presence on the 7975 ip phones registered in SIP the problem is that when I pick up the handset I have when I put the DND of the ip phone the other phones do not see the presence on t...
I know the simple answer is when the phone loses communication with Call Manager.But it seems there other conditions where this can happen. I have a condition where every time I make a call to a particular SIP provider, the phone goes into Preservati...
