HelloSince we have toll bypass restrictions in India we have implemented device mobility for restricting outbound calls from Jabber users when they are connected from home via VPN. regularly when they are connected to office network they will be able...
IP Telephony and Phones
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Forum Posts
Resolved! SRST inter-site calling
I have main site with CUCM cluster and its own voice gateway (PRIs). There is a small remote site with the voice gateway with a single PRI (for outbound calls only). Sites are connected with WAN link. Inbound calls for remote site comes to the main s...
Since upgrading to CUCM 14, my ATA 190s can't register. Watching a packet capture, they download their config from the TFTP server fine, but then just sit there and don't attempt to contact a subscriber to register. All my other ATAs (186,187 & 191s)...
We have three cloud custers Americas, EMEA and Asia. I have jabber installed on my laptop. I would like to understand how my jabber knows that it has to connect to Asia cloud and not Americas coud. If I have to change it to Americas how and where do ...
We recently moved to a new CUCM system, swapping our PRI over. One big issue we're having is that whenever folks call us the calls will drop unless they dial the full 10 digit number of our facility. If they use 7 digit dialing, which worked for year...
Any 7811 and 7841 phones registered in our Webex calling environment are unable to transmit DTMF tones to some IVR's. Our orgnaizations IVR hosted in Webex Calling works fine, however if for example we call the Cisco TAC Number:1-800-553-2447We are u...
Hi everyone,We're in the process of decommissioning an old UC Cluster since we transitioned to v14 a few months back. For a while, we were running both v11 and v14 clusters in parallel due to some legacy services still operating on the older version...
Resolved! enable for push notifications on cucm
hi all,i just need to ask dose enable for push notifications must to connect cloud ?i found following article explain the optionbut i need to use it without connect cloudhttps://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/12_5_1/systemConf...
Has there been any updates to Cisco IP Communicator 8.6.6.14+ for Covid 19 remote users ?
Hi there, i have seen a new Sip firmware release for 8845/65 phones 14.2(1)SR3 , but i can't find any information about resolved/open caveats.Release notes just linking to bug search tool, but there you can only search for specific bug ID since they...
Resolved! 88XX offhook/onhook issues
Has anybody encountered an issue where your 88XX (specifically 8851) phones have randomly exhibited off-hook/on-hook tendencies? Over the past year we have had upwards of 250+ phones randomly go off-hook then on-hook in less than a second, sometimes...
We have a VG450 running SIP.Call Manager version 12.5.1.18901-1VG 450 Firmware Version 17.09.05aI've had a support engineer helping me get this VG online and set up.Can the VG450 be managed from Call Manager?Is Call Manager supposed to configure both...
Resolved! Synchronizing users in UCXM
Our VoIP tech left and I have been tasked to take over his duties. I have many users moving to either different rooms, or sites. There are some users who will be inheriting old users extensions. I am unsure of the proper method of dissociating an ex...
Hello Cisco Community,I have the following request and I'm trying to find a way to accomplish it. We have a Cisco call manager with an hunt pilot which alerts some agents. When no one of these answers inside a specified timeout, I want the phones kee...
Resolved! IVR not redirect to external numbers
Hi. In my company we have an IVR configured for automatic answering that redirects with keys to the corresponding internal telephone extensions. Some of these internal telephone extensions are redirected to private mobile numbers through our callmana...
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