Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I recently acquired 2 8841s and 1 8851 and have noticed an issue: On the 8841s, when the screen turns off due to inactivity, it is completely dark - like it would be if no power was supplied to the phone. One the 8851 though, when the screen turn...
We have 2 presence servers, HQ-PRESENCE1 and HQ-PRESENCE2, in different locations. There are expired certs on each that expired in Dec 2017. I havent been able to find any reliable docs on what certs need to be regenerated in what order and then wh...
Hello, Is there a way to bulk change VG224 lines? I would like to extend No Answer Ring Durration for about 400 lines, but I can't seem to pull them up in Bulk Administration. I am using CUCM 8.0.
I'm using CUCM 9.1.2 and loaded the COP files for the the cisco phone models 8831 and 8821. I added both and rebooted the cluster. I see 8831 in device types but I still don't see the 8821. Any thoughts?
I have a customer that wants to send an email alert to the security guard station when ever 911 is dialed whether it is an accident or a real emergency. Can this be done through RTMT or CAR. By the way we are running UCM 7.02. MGCP gateways
Hello, we have a weird issue with a hunt group we've just deployed. The line group contains 8 members. When we set the algorithm to either Longest Idle or Circular, callers to the Pilot hear two rings and then go straight to Unity voicemail. The agen...
Hello ! We've got Cisco AS5350 as E1-to-VoIP gateway. On our calls from VoIP into E1 call flow looks like this: VoIP phone <---> Cisco ------> SETUP <------ PROGRESS (this is fake progress) ..... TCS-MSD interconnection. .... <------ PROGRESS (here...
I am trying to confirm if on either a BE4000 or CME, the Line Mode can be set to Enhanced Line Mode as you can on UCM v11 thanks
I have several clusters, all of them I can go to https://x.x.x.x:8443/cucm-uds/version and get back <versionInformation uri="https://10.132.160.20:8443/cucm-uds/version" version="11.5.1"><version>11.5.1</version><capabilities><usersResourceAuthEnable...
Having an issue with an existing setup. 4 analog lines into an FXO with a SIP connection back to Call Manager. PSTN --> FXO --> SIP --CUCM The four lines are setup by the carrier as a hunt group. The main line can no longer ring in. When dialed,...
Hi all, Wonder if someone could help me. I have an issue where external calls through CUCM across a SIP T to 3rd party IVR. Call ends up at a Cisco phone. When the agent hits the transfer button, the call drops. Message on Cisco phone is "Tran...
Hi Guys I need information about of Cisco Media Sense Hardware Support, I can´t found the server supported. Please, I need help. TIACristian.
Greetings! It looks like after installing jabber 11.7 on Win 7, the starting screen of the application doesn't have the "advanced settings" link. So it's impossible to manually indicate CUCM or IM&P IP addresses. Win 10 or Win 8 users don't have suc...
Hi All, We have CUCM 10.5 cluster with around 5000 phones out of that many phones are not in use. Is there any way to find the last usage of an extension or phone as all the phones are registered.For example extension 1000 is registered but did not...
I am unable to reset the 7921g phone to factory settings can anyone help?
