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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
  • 6162 Views
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Hi, I'm having problems to redirect incoming call from sip trunk to  CUE AA,- I have a Cisco 3945 and  a NME-CUE , VID: V04- the sip trunk provider only gives the last four digits.- sip trunk number 8800 redirects to extension 100. Works fine.- sip t...

kotushaMx by Level 1
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  • 21 replies
  • 0 Helpful votes

Hi,I am currently using a Cisco Phone CP-7962G with software version SIP42.9-4-2SR3-1S. I want to configure two SIP servers to enable redundancy. In my setup, the primary server is 192.168.191.72:5080, and the backup server is 192.168.191.73:5080. My...

Tommy5 by Level 1
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Can a skillset with the lowest priority (1) be used to prohibit a Ready agent from getting call when others with a high priority are Ready? I've been searching to find the definition of how skillets will affect the queue. A customer wants to achieve ...

SteveK066 by Level 1
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