A couple of weeks ago I upgraded a device pack on our CUCM to include support for 8821 phones, but with this came updated firmware for other models. While I understand it is always a good thing to keep up to date, recently there has been an issue wit...
Forum Posts
Hello , I entered some DN's in Call touring-> Route Plan Report where i can see these DN configuration... How ever these DN's are old & not configured on any UDP or Hardphone or soft phone... Even when i search these DN on Device-> Phone -> Dir...
Hi All, We are encountering an issue right now wherein we are getting a busy tone when calling a specific number. Upon checking the logs, the disconnection cause code is (47) Resource unavailable, unspecified for both side (calling and called party...
Resolved! New DID PRI config
Hello Everyone, I got the new range of DID from ISP. I need to live that PRI on my exist PRI link. DID range started fro 2262787200 to 7399. We will not use of ext of these DID, I need to activate 02262787272 and 02262787373 on VG1 and VG2. From t...
Hello everyone ; I went to forward specific call from specific number to cell phone after No Answer Ring Duration , but the other call will be not forward . can you help me to do that. best regrads.
Resolved! DID to Toll Free
I'm new to CUCM and have, what I think, is an interesting dilimia. I have a user who wants me to setup a local DID number and have it forwarded to an 855 number. I'm think i can use a translation pattern to accomplish this? I was going to setup a DID...
I'm attempting to get a new Spectralink 8440 SIP phone to work with CUCM (11.5) and am running into some issues. So far I've done the following: - Created a new Phone Security Profile that mimics the SIP (Basic) one but requires digest credentials -...
Good morning, I have 8851 Phones with KEM operating properly for 6 months. I upgrade the firmware from sip88xx.10-3-1-20 to sip88xx.11-7-1-17. Now none of my 8851 phones can power up the KEMs after the upgrade. I confirmed the POE is still corre...
Hi all, I'm trying to code IVR questionnaire script. The agent get a inbound call and forward it to the questionnaire application. I expect that GetCallContactInfo step take call info such as "Calling Number", "Last Redirected Number". Calling Number...
Resolved! Cisco Paging Server
Hi, I have few queries regarding Cisco Paging Server. 1. The paging server is coming as pre installed on BE6000 UCS (Ver 11.5), does it requires any additional license along with Cisco CUCM license for paging server features ?. presently we have C...
Hi All, I upgraded CME from version 8 to 12 and my users claim that before they used to have distinctive ringtone on External calls. I have noticed that External calls from ISDN have a different ringtone from internal calls but all those that come th...
Hello, When I run "show controllers e1 call-counters" I get the following output: Controller E1 0/0/0 does not support displaying this data Total DS0's Active High Water Mark: 0Total Calls since System Bootup: 0 PID: CISCO2921/K9 IOS: c2900-univers...
Looking for SQL query to find Jabber device which are not associated with end user
I have a phone which is a member of several hunt groups (i.e. they are a member of several distinct line groups, which are all part of several distinct hunt lists and hunt pilots). How can I find out which Line Groups they appear in?
Resolved! sip trunk css and route pattern query?
im trying to wrap my head around the css and route pattern partition used with the sip trunk , i noticed that when creating a sip trunk i choose a css under the incoming calls , as the sip trunk connecting two different cucm networks how is the css r...
